Ratings based on 22 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Sep 2024
We stayed for 3 nights and it was wonderful! We loved it. Staff was very friendly, food was good, got to see plenty of animals from our room! But be prepared to pay more money by the end. Considering how much we paid for the room, we would’ve thought the airport transfer should’ve been included for free, but nope. $200 each way. That is very expensive. Also, they charge a national park fee daily. We had to pay an extra 1.2K. Just an FYI. But we enjoyed everything.
by A verified traveler
Posted 23 Jul 2024
Amazing hotel and service.
by A verified traveler
Posted 5 Jul 2024
The door latch was broken on our door and wasn’t fixed. The patio door had to be fixed twice and there was a leak with the AC. Also we weren’t picked up at the airport as promised.
by A verified traveler
Posted 1 Jun 2024
This resort was hands down the best accommodation I have stayed at. The staff were all welcoming, and able to accommodate to our every need. To knowing us on a name basis and our preferences. Our personal driver Emmanuel was amazing as well, and was able to help us find all of the big 5 animals
by A verified traveler
Posted 4 Apr 2023
by A verified traveler
Posted 8 Nov 2019 on Hotels
Fantastic hospitality in a truly remarkable place. The Serengeti is a must-see destination that the Four Seasons handles fantastically. From the drive to the hotel to the food the game drives we were treated so well. We also saw an unbelievable amount of animals just from the resort. Would definitely love to return!
by A verified traveler from Chicago
Posted 2 Oct 2019
The best. Nothing could be better.................
by A verified traveler from Seattle - Washington State USA
Posted 23 Jun 2019
The most spectacular room possible to relax, view and enjoy African wildlife in their indigenous environment while still being in pure luxury.
by A verified traveler
Trip of a Lifetime
Posted 2 Jun 2019 on HotelsSpectacular location and hotel!
Comment from Hotel Management
5 Jun 2019 by Martin Cody, Hotel Management
Thank you for you kind feedback and we hope to welcome you back soon.
Recommended
for Everyoneby A verified traveler
Posted 19 Sep 2018
Fabulous hotel with fantastic views of serengeti and wildlife. Best hotel I have ever stayed in considering I have travelled alot.
Comment from Hotel Management
26 Sep 2018 by Martin Cody , Hotel Management
Thank you for your kind words. I will be sure to share with our team.