Ratings based on 57 Verified Reviews
3.2 Room cleanliness
3.3 Service & staff
3.3 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 May 2023
Comment from Hotel Management
16 Jun 2023 by Uptown Hotel Front Desk, Hotel Management
Thank you for the good review :)
by A verified traveler
Posted 6 Jan 2023 on Hotels
by A verified traveler
Posted 8 Jul 2022
by A verified traveler
Posted 3 Jan 2022 on Hotels
by A verified traveler
A disappointment of stay
Posted 1 Dec 2019 on HotelsHad booked a night of stay at the hotel under hotel.com. however,when reaching the hotel lobby mentioned that the hotel had only has business link up with Agoda instead.and the room I book was not available .and end up has to re-book another room!this was really really bad and causing delay to my personal itinerary.
I will need to check if there is any reimbursement of my previous booking.
Comment from Hotel Management
1 Dec 2019 by Mr. Tan, Hotel Management
Hello Mr. Hoon - Sorry for the confusion. Your booking was coming into Expedia via Hotel.com and the reservation number we got was from Expedia and not from Hotel.com. That is the reason our staff not able to find it. However, please do call the Hotel.com and they should refund the booking for you. Again, sorry for the experience.
by A verified traveler
Posted 30 May 2019 on Hotels
Bath room was not clean properly
by A verified traveler
Posted 24 May 2019
by A verified traveler
Posted 21 Apr 2019
by A verified traveler
Posted 16 Apr 2019 on Hotels
by A verified traveler
Posted 22 Dec 2018
