Ratings based on 212 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Feb 2024
by A verified traveler
Posted 16 Feb 2024 on Hotels
by A verified traveler
Posted 2 Feb 2024
no early check in allowed.
by A verified traveler
Posted 14 Jan 2024
We were pleasantly surprised with a room upgrade on check-in and enjoyed our short stay. Look forward to a longer stay next time.
by A verified traveler
Posted 26 Nov 2023
Check-in staff not familiar with procedure. I arrived at 2am, no other customer was there but still took them 30 mins to check me in. Property a bit rundown. I booked in executive deluxe suite, room is big but furnitures very old. Main door not able to lock - lock spoilt! Then there was no hot water for shower, only lukewarm water occasionally for 2 days. Got maintenance staff to have a look but said nothing can be done. So we have to bathe in coldwater. They are short handed on staff therefore room was only cleaned at 6pm! Then never top up amenities properly. Unfortunately this stay wasn’t very good but all I can say is at least the staff are courteous. I’m sure the management can do better than this being a good hotel these past years
by A verified traveler
Posted 29 Oct 2023
The property was dirty and not well kept.
by A verified traveler
Posted 4 Sep 2023
"start-it-right" this phrase best suits Royale Chulan Seremban! from the booking dept to front desk plus room service, all of them are simply superb! will come back with my family again when we have sports event at Stadium Paroi next year! Thank You
by A verified traveler
Posted 21 Jul 2023
The early praying woke us up. The surrounding is pleasant. The breakfast has gone down compared to five years ago.
by A verified traveler
Posted 10 Jul 2023
There was no road cone to warn the driver's of the culvert at the driveway at the lobby. Heard a lot of tyre changes due to that misshap.
by A verified traveler
Posted 30 Jun 2023
Highly recommend to book the hotel and avoid the apartment. The apartment block is pretty old. The hotel room on the other hand is much better. We had to switch to the hotel room once we see the condition of the apartment block.
