Ratings based on 982 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Our first room was overwhelmingly smelling of smoke from cigarettes, but the front desk made it right and set us up in a different room without question.
Comment from Hotel Management
24 Nov 2024 by General Manager, Hotel Management
Dear Valued Guest,Thank you for sharing your feedback with us. We are truly sorry to hear that your first room had a strong smell of cigarette smoke. This is certainly not the experience we aim to provide, and we appreciate you bringing it to our attention.After moving your room, our Front Desk staff was able to communicate the issue to our Housekeeping team immediately so that it could be addressed. Your comments were very helpful in allowing us to improve our services.We hope to have the opportunity to welcome you back and provide you with a more comfortable experience.Warm regards, Jahnel KingQuality Inn & Suites
by A verified traveler
Posted 14 Nov 2024
by A verified traveler
Posted 8 Nov 2024
by A verified traveler
Posted 6 Nov 2024
Room was clean with all expected amenities. Checkin was fast and friendly
by A verified traveler
Posted 23 Oct 2024
Great service abd nice facility.
Comment from Hotel Management
24 Oct 2024 by Front Desk , Hotel Management
Thank you so much for your feedback Christina! We hope that you will come back and stay with us again soon.
by A verified traveler
Posted 15 Oct 2024
Clean basic place for your stay if visiting Olympic Park.
Comment from Hotel Management
17 Oct 2024 by Rihanna, Hotel Management
Thank you for taking the time to leave us a review. We are glad to hear you enjoyed your stay and want to welcome you back anytime!
by A verified traveler
Posted 10 Oct 2024
Sorry
Comment from Hotel Management
10 Oct 2024 by Front Desk , Hotel Management
We apologize for not meeting your expectations during your stay with us at Quality Inn. Your feedback is much appreciated. Please come back and stay again soon.
by A verified traveler
Posted 10 Oct 2024
Staff was friendly, breakfast was good. The pool could ba a couple degrees warmer
Comment from Hotel Management
14 Oct 2024 by R, Hotel Management
I am glad you had a good experience. Sorry, the pool was too cool for you. We will look into that. We are looking forward to seeing you again.
by A verified traveler
Posted 9 Oct 2024
Comment from Hotel Management
10 Oct 2024 by General Manager, Hotel Management
Thank you so much for your feedback. We hope you will come back and stay with us again soon.
by A verified traveler
Posted 8 Oct 2024
Great facility. Started our PNW National Parks trip there. Clean room, comfortable mattress' decent breakfast. What more could you ask!
Comment from Hotel Management
10 Oct 2024 by Front Desk , Hotel Management
Sandra, We are so happy to hear that you enjoyed your stay with us here at Quality Inn & Suites. We hope you will come back and stay with us again soon.
