Ratings based on 41 Verified Reviews
4.8 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Summer?
Posted 8 Jul 2022 on HotelsWe were disappointed that the restaurant and bar were closed.
Sepulveda was quiet which was surprising for the time of year so rather spoiled the visit
Comment from Hotel Management
9 Jul 2022 by Macu, Hotel Management
Hola; sentimos que se hayan ido de Sepúlveda con mala sensación, la situación no es fácil y aquí es difícil volver a la normalidad.
Un saludo
by A verified traveler
Posted 25 Jul 2021 on Hotels
by A verified traveler
Amazing customer service!
Posted 24 Sep 2018 on HotelsVery friendly owners! They go above and beyond to help with anything. We ordered sangria, which they don’t have made but she quickly went to the back and made us some. I asked if she had any snacks and she went and made something just for us. I would definitely recommend this hotel to everyone!
Also an amazing view from our room ( picture shown)
Recommended
for Everyoneby A verified traveler from Suffolk, UK
Great Hotel
Posted 20 Sep 2018
Pros: Very clean, a lovely traditional hotel. Good basic breakfast at a very reasonable price.
Cons: Could perhaps do with a little update on our attic bedroom, but very clean with a lovely bathroom and shower.
Location: A great place to walk round with a good history. Very scenic.
This hotel is in a good location, a bit of an uphill walk to the town centre, but a few minutes and you are there. Parking easy, roadside outside the front of the hotel. Very warm welcome and service by the owners/staff & access at all times with key pad. The hotel restaurant was closed when we stayed, so we walked up into town, but all restaurants there closed after "lunch" around 6pm and did not open until 9pm. However, there were bars open for drinks and local shop for snacks.
by marilyn
Posted 3 Nov 2017 on Hotels
just a one night stay in this lovely family owned hotel. they could not have been more friendly and helpful
by A verified traveler
NEFASTO
Posted 29 Jul 2024 on HotelsCuando llegué, una señora, amable eso sí, lo primero que hizo fue cobrarme y luego me acompaño a la habitación. Una vez en la habitación veo que hay un mini ventilador de aire; le pregunto a que se debe; y es SÓLO en ese acondicionado NO FUNCIONA! Insisto, es una vez que me ha cobrado, SIN ADVERTIRME NADA, QUE ME DICE QUE EL AIRE ACONCIONADO ESTA ESTROPEADO hasta el lunes. Creo que antes de cobrar ese "pequeño detalle", un 25 de julio, en plena ola de calor, debió ser advertido. Yo también tengo un negocio y por ética, jamás haría algo así, sino que avisaría de mi problema al cliente y que fuese el cliente que elija si quiere o no la estancia sin aire acondicionado, a mi NO SE M,E DIO ESA OPCION
by A verified traveler
Posted 24 Mar 2024 on Hotels
by A verified traveler
Posted 1 Sep 2023 on Hotels
Comment from Hotel Management
5 Sep 2023 by Hotel Puerta Sepúlveda by Vivere Stays, Hotel Management
Hola David,Garcias por la puntuacion asignada, nos complace saber que ha tenido una agradable estancia.Saludos del equipo de Hotel Puerta Sepúlveda by Vivere Stays
by A verified traveler from Palma
Posted 18 Mar 2023
Gran descubrimiento! Personal excelente! Muy buena opción para ir a las hoces.
Comment from Hotel Management
19 Apr 2023 by Hotel Puerta Sepulveda Team, Hotel Management
Buenos días, muchas gracias por su reseña y la nota global. Esperamos verles pronto. Un cordial saludo del equipo.
by A verified traveler
Posted 15 Mar 2023 on Hotels
Comment from Hotel Management
19 Apr 2023 by Hotel Puerta Sepulveda Team, Hotel Management
Buenos días, muchas gracias por su reseña y la nota global. Esperamos verles pronto. Un cordial saludo del equipo.
