Ratings based on 801 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Quebec
Posted 29 Oct 2024
Convenient location. Confortable beds. Happy with this hotel.
Comment from Hotel Management
30 Oct 2024 by Aurélie, Hotel Management
Thank you for your 5 stars! We are delighted that you enjoyed your stay. We look forward to welcoming you back!
by A verified traveler
Posted 23 Oct 2024
They have very good staff.
The house keeping staff are very polite and do a very good job.
Comment from Hotel Management
23 Oct 2024 by Aurélie, Hotel Management
Thank you for choosing our hotel! We are happy that your stay was so pleasant. It will be our pleasure to welcome you for another great experience next time you're in the area :)
by A verified traveler
Posted 4 Oct 2024
Old place, no breakfeast provided, only a bag with limited options.
Comment from Hotel Management
7 Oct 2024 by Aurélie, Hotel Management
Thank you for sharing your thoughts with us. We are sorry to hear that the experience did not meet your expectations. We hope you will give us another opportunity to provide you with a more satisfying stay next time.
by A verified traveler from Blainville
Posted 2 Oct 2024
Comment from Hotel Management
2 Oct 2024 by Aurélie, Hotel Management
Merci d'avoir pris le temps d'évaluer notre propriété. Nous sommes désolés de voir que vous n'avez pas apprécié votre séjour. N'hésitez pas à nous contacter pour nous dire ce que nous aurions pu mieux faire. Nous espérons tout de même avoir la chance de vous revoir pour une meilleure expérience.
by A verified traveler
Posted 27 Sep 2024
This property is excellent overall
Comment from Hotel Management
30 Sep 2024 by Aurélie, Hotel Management
Thank you for your review! We are glad that you enjoyed your stay. See you soon :)
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
25 Sep 2024 by Aurélie, Hotel Management
Thank you for taking the time to rate our property. We are sorry to see that you did not enjoy your stay. We appreciate your feedback: Do not hesitate to reach out and tell us what we could have done better. We hope to have the chance of seeing you again for a better experience.
by A verified traveler
Posted 24 Aug 2024 on Hotels
Comment from Hotel Management
26 Aug 2024 by Aurélie, Hotel Management
Merci d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt!
by A verified traveler
Posted 21 Aug 2024 on Hotels
Comment from Hotel Management
22 Aug 2024 by Aurélie, Hotel Management
Merci d'avoir pris le temps d'évaluer notre propriété. Nous sommes désolés de voir que vous n'avez pas apprécié votre séjour. N'hésitez pas à nous contacter pour nous dire ce que nous aurions pu mieux faire. Nous espérons tout de même avoir la chance de vous revoir pour une meilleure expérience.
by A verified traveler
Posted 18 Aug 2024 on Hotels
Good place, we were there for 3 nights mixing work and pleasure. People working there were polite but not the most welcoming. TV needed an upgrade, you could barely see on the screen. Location was good with a lot of stores around.
Comment from Hotel Management
20 Aug 2024 by Souad, Hotel Management
Thank you for your feedback. We are glad you found our location convenient and enjoyed your stay. We hope to have the opportunity to better serve you in the future.
by A verified traveler
Posted 18 Aug 2024 on Hotels
Comment from Hotel Management
20 Aug 2024 by Souad, Hotel Management
Merci d'avoir évalué votre dernier séjour à notre hôtel. N'hésitez pas à nous contacter au satisfaction@gouverneur.com ou au 1 833 985-3818 si vous souhaitez nous faire part des détails de votre expérience.
