Ratings based on 987 Verified Reviews

3.9 out of 5
100% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Moscow

Posted 21 Nov 2024
Nice place to stay fot connection flight. Bus station with free shuttles to terminal 1 is about 100 meters by foot from the hotel. Shuttles departure is every 15 minutes.
5 out of 5
by A verified traveler

Posted 20 Nov 2024
Great property walking distance of the airport
3 out of 5
by A verified traveler

Posted 20 Nov 2024
Average room, torn pillow cases, no tea or coffee in room. No information provided by staff about airport transfer. Selling point is close to the airport.
3 out of 5
by A verified traveler

Posted 16 Nov 2024
The property location had a really good access to public transport and T2 airport, The room was basic but had everything you needed for a great price.
1 out of 5
by A verified traveler from IPOH

Posted 16 Nov 2024
Small room with 2 towels & 2 bottle drinking water, no kettle just nothing just a bed. I asked for a kettle waited around 2 hours & went to reception for 3 times, bed ,pillow old & bed linings dirty
4 out of 5
by A verified traveler

Posted 14 Nov 2024
Better signage required from the terminal building and bus stop from terminal 1
5 out of 5
by A verified traveler

Posted 11 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Afiq, Hotel Management
Dear Brian, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.
5 out of 5
by A verified traveler

Posted 10 Nov 2024
Very pleased all round with the hotel and if I go to the Malaysia moto gp again I will stay there again Very friendly staff lovely food situated near airport and moto gp circuit
Comment from Hotel Management
13 Nov 2024 by Afiq, Hotel Management
Dear Shaun, We are very grateful that you took the time to post generous comments, after your recent stay with us. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Regards, Muhammad Afiq – Duty Manager.
2 out of 5
by A verified traveler

Posted 5 Nov 2024
Its not a very good service room , my Aircoditioning was not working Phone was not attended quick enough
Comment from Hotel Management
9 Nov 2024 by Afiq, Hotel Management
Dear Carlos , Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.
4 out of 5
by A verified traveler

Posted 30 Oct 2024
Walkable to airport. Easy acess to public transport.
Comment from Hotel Management
31 Oct 2024 by Afiq, Hotel Management
Dear Hamid, Thank you for staying with us, we are pleased to know that you found it a convenient place to stay during your travels and that you enjoyed your stay with us. We look forward in welcoming you back in the near future. Regards, Muhammad Afiq – Duty Manager.