Ratings based on 10 Verified Reviews
2.7 Room cleanliness
3.3 Service & staff
2.5 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
All good
Comment from Hotel Management
13 Jul 2024 by Hotel Management , Hotel Management
Dear Sir/Madam, Thank you for your kind rating on The Crown Hotel and indeed we are delighted to know that we have met your satisfaction level. Meanwhile, our Team is looking forward to serving you again. Regards Hotel Management
by A verified traveler
Posted 11 Oct 2023 on Hotels
Comment from Hotel Management
3 May 2024 by jega, Hotel Management
Thank you for giving us a 5 star review and your kind support.We are happy to host you and your family again!Hope to see you soon!warmest regards
by A verified traveler
Posted 8 Aug 2022
Nice stay
Comment from Hotel Management
11 Sep 2022 by Hotel Management, Hotel Management
Dear Sir/Madam,Thank you so much for leaving us such a wonderful review! It means a lot to us that you had a positive experience with our business. Customer satisfaction is extremely important to our team, and your review lets us know we’re doing things right. Again, thank you for taking a few moments from your day to leave a kind message, we look forward to seeing/hearing from you again.”Thank you,
by A verified traveler
filthy dirty hotel
Posted 26 May 2022 on Hotelsdo NOT book here!!! dirty room, dirty linen. no toilet paper, no soap/shampoo.
the floor was dirty, the bed full of hair and blood stain!! oh my GOD...grosss
Comment from Hotel Management
13 Sep 2023 by Hotel Management, Hotel Management
Please accept our sincere apologies for not meeting your expectations.We have shared your feedback with our team and will do our best to improve.We would change your room immediately if you feedback to us during your stay. Unfortunately, we only got your feedback after you checked out.Please accept our sincere apologies again.warmest regards
by A verified traveler
Posted 18 Apr 2022 on Hotels
Comment from Hotel Management
13 Sep 2023 by Hotel Management, Hotel Management
Thank you for giving us a 6 star review and your kind support.We are happy to host you and your family again!Hope to see you soon!warmest regards
by A verified traveler
Posted 26 Feb 2022 on Hotels
Comment from Hotel Management
13 Sep 2023 by Hotel Management, Hotel Management
Thank you for giving us a 5 star review and your kind support.We are happy to host you and your family again!Hope to see you soon!warmest regards
by A verified traveler
Posted 22 Feb 2024
全体的に清潔感がない。
シーツにはシミがあるし、埃がひどすぎる。
二度と泊まりたくない。
Comment from Hotel Management
3 May 2024 by jega, Hotel Management
Please accept our sincere apologies for not meeting your expectations.We have shared your feedback with our team and will do our best to improve.We would change your room immediately if you feedback to us during your stay. Unfortunately, we only got your feedback after you checked out.Please accept our sincere apologies again.warmest regards
by A verified traveler
Posted 22 Aug 2023
very very very dirty ... convenient location if you need to stay near the airport. True that it has cheap prices but the cleaning is really very poor ... hairs, stains and streaks on all the towels, sheets and pillows, I can't define it as comfortable
Comment from Hotel Management
13 Sep 2023 by Hotel Management, Hotel Management
Please accept our sincere apologies for not meeting your expectations.We have shared your feedback with our team and will do our best to improve.We would change your room immediately if you feedback to us during your stay. Unfortunately, we only got your feedback after you checked out.Please accept our sincere apologies again.warmest regards
by A verified traveler
Posted 9 Dec 2022 on Hotels
Comment from Hotel Management
20 Dec 2022 by Hotel Management, Hotel Management
Dear Sir/Madam, Thank you for your kind rating on The Crown Hotel and indeed we are delighted to know that we have met your satisfaction level. Meanwhile, our Team is looking forward to serving you again. Regards Hotel Management
by A verified traveler
Posted 23 Nov 2022 on Hotels
Comment from Hotel Management
20 Dec 2022 by Hotel Management, Hotel Management
Dear Sir/Madam, Thank you for your kind rating on The Crown Hotel and indeed we are delighted to know that we have met your satisfaction level. Meanwhile, our Team is looking forward to serving you again. Regards Hotel Management
