Ratings based on 422 Verified Reviews
3.3 Room cleanliness
3.3 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Culver City
Posted 1 Nov 2024
Near KLIA for morning flight. Room AC did not work correctly. Getting a car by Grab is cheaper than the hotel’s shuttle to airport. There are probably better choices in the area.
by A verified traveler
Posted 16 Aug 2024
The hotel is half an hour from the airport but there is a lot of traffic to get there. There is practically nothing around the hotel and it is difficult to walk to decent restaurants. The reception staff is friendly but the same cannot be said for the restaurant and bar staff where there is a rude woman. The breakfast is terrible with cold food and little choice. The rooms have an unpleasant smell and when I entered the bathroom there was still a dirty toilet without having flushed.
by A verified traveler
Posted 1 Aug 2024
I found lots of "tiny black long grain shape" - animal feces along the windowsill. I reported the issue to the hotel staffs.
As for the sound proof - not working as expected.
I had been awakened multiples times from the street noises in the middle of the night and the early morning.
When I first walked up to the hotel room after checked in, I smelled second hand smoke along the hall way too.
I would rate it as 2 stars instead of 3 stars hotel. I am really quite disappointed as the price is not cheap in Ringgit Malaysia.
Comment from Hotel Management
4 Aug 2024 by SRILANGITHOTEL, Hotel Management
Dear Guest, we are disappointed to know that we could not make you feel welcome during your stay with us. It is deeply disheartening to learn that our facilities and services could not match your expectations. On behalf of the hotel administration, we are sorry for your bad experience, and we hope you accept our profound apologies for our shortcomings. As a hotel, we highly value guest feedback, as we understand there is always room for improvement. We would be immensely grateful if you could share detailed feedback about your stay and help us identify what can be done better. We look forward to hearing from you and learning how we can make this right.
by A verified traveler
Posted 27 May 2024 on Hotels
by A verified traveler
Posted 27 Mar 2024 on Hotels
Comment from Hotel Management
25 May 2024 by SRILANGITHOTEL, Hotel Management
•Thank you for your generosity with the rating. We are glad that you had an enjoyable experience with us, and we look forward to having you back with us again.
by A verified traveler
Posted 23 Mar 2024 on Hotels
by A verified traveler
Posted 5 Mar 2024
I DID NOT EVEN STAY HERE. THE PLACE IS SO DIRTY- SO MANY BUGS AND NOT CLEAN. I LEFT AND DID NOT GET MY MONEY BACK. DO NOT GO...SAVE YOUR MONEY..IT'S MOTEL VIBES
by A verified traveler from Lawrenceville
Posted 26 Feb 2024
The hotel is a little outdated and need some improvement.
by A verified traveler
Posted 22 Feb 2024
by A verified traveler
Posted 30 Dec 2023 on Travelocity
