Ratings based on 531 Verified Reviews
4.0 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
by A verified traveler from Seoul
Posted 15 Oct 2024
Charge on luggage storage if not yet checked in. More expensive than other luggage storage places in the airport. Some noises at night due to bed pull down shade movements of others. Bathrooms too small with wet floor.
by A verified traveler
Posted 5 Sep 2024
Very convenient since klia2 is very inconvenient, you arrived at the airport and you have to travel another hour to go to KL, only to come back next morning for your connecting flight, so staying in this capsule hotel enabled you to settle down straight away, but the capsule only let you sleep and doesn't consider your other needs like access to your big luggage for things you suddenly need, you have to leave it at the locker room which is away in another room
by A verified traveler
Posted 10 Aug 2024
I wrote a complaint about inappropriate conduct and extra fees has been changed for our hotel room stay!
No one even responded!!! Absolutely untrustworthy website. Usually in Australia we get charged for one day stay….in Kuala Lumpur airport they charge us for whole day,but we were allowed to stay only three hours. It has been stated on website until midday, but when I asked receptionist, he said no it’s only for three hours stay. How the hell???
by A verified traveler
Posted 29 Jul 2024
Located in the same building of T2 but have to do custom clearance of either T1 or T2, on the floor level of a big shopping mall full of restaurants and food courts, clean bed sheet, public shower area, a locker provided, and staff were helpful and friendly, modern style designed, toilets were clean maybe in different floor of your capsule.
by A verified traveler
Posted 21 Jul 2024
Amazingly convenient, very comfortable and clean. I wish there was another one in KLIA1. I had to take the taxi over after midnight.
by A verified traveler
Nice idea, but unable to get there!
Posted 1 Jul 2024 on HotelsI booked this hotel for a 5-hour stopover while I was transiting between flights. I flew in and was to transfer to another codeshare flight. Unfortunately the capsule hotel is located in KLIA2 and not in the international transit terminal. If your bags have been checked all the way through and/or you have any duty free liquids, you are unable to leave the transit terminal to get to KLIA2 and so as a result I was not able to get to the hotel. I thought that the codeshare company fly out of KLIA2 and assumed I would be transferring to this terminal. This is not the case. If you collect your bags in KL you can leave the airport by going through customs and immigration but remember that you will not be able to bring any liquids larger than 100mls back in with you! There are no lockers in the transit terminal for you to store your liquids in either! So basically I could see the terminal that the hotel was in, but had no way of getting to it... which was frustrating to say the least! Unfortunately I can't comment on The hotel itself as I could not get there!
by A verified traveler
Posted 17 Jun 2024
The hotel is located in the terminal, at Level 1. The toilets are clean and there is hot water.
by A verified traveler
Posted 14 Jun 2024
Friendly staff very helpful.
by A verified traveler
Posted 12 Jun 2024 on Hotels
