Ratings based on 478 Verified Reviews
4.4 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Absolutely fantastic. Located inside terminal building land-side, plenty of shops and dining options less than 1 minute walk from your room. Safe secure card operated door, easy check-in and check-out. An absolute lifesaver.
Comment from Hotel Management
20 Nov 2024 by Aerotel Kuala Lumpur, Hotel Management
Thank you so much for taking the time to post a review, Stuart! We are so happy to hear that you enjoyed your stay with us, and that our accommodating staffs were particularly highlight. We work hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We would love to welcome you back soon, so do not be a stranger. Thanks again and have a pleasant day ahead.
by A verified traveler
Posted 9 Nov 2024
Quiet
Comment from Hotel Management
10 Nov 2024 by Aerotel - MAL, Hotel Management
Thank you so much for taking the time to post a review!We are so happy to hear that you satisfied for services offered. We truly appreciate on the ratings received and would love to welcome you back soon. Thank you!
by A verified traveler
Posted 5 Nov 2024
Good place to stop over, very quite rooms
Comment from Hotel Management
5 Nov 2024 by Aerotel Kuala Lumpur, Hotel Management
Thank you so much for taking the time to post a review, Michael!We are so happy to hear that you satisfied for services offered. We truly appreciate on the comments received and it is rewarding to be hear. We would love to welcome you back soon and looking forward to meet you soon. Thanks again!
by A verified traveler
Posted 4 Nov 2024
Fantastic staff and exceptional service.
Comment from Hotel Management
4 Nov 2024 by Aerotel Kuala Lumpur, Hotel Management
Thank you so much for taking the time to post a review, Ronald!We are so happy to hear that you satisfied for services offered. We truly appreciate on the comments received and it is rewarding to be hear. We would love to welcome you back soon and looking forward to meet you soon. Thanks again!
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
3 Nov 2024 by Aerotel Kuala Lumpur, Hotel Management
Thank you so much for taking the time to post a review, Jason! We are so happy to hear that you satisfied for services offered. We truly appreciate on the comments received and would love to welcome you back. Thank you!
by A verified traveler
Posted 31 Oct 2024
Great for an overnight stay between flights. Excellent reception, staff and room. Thank you
Comment from Hotel Management
2 Nov 2024 by Aerotel Kuala Lumpur, Hotel Management
Thank you so much for taking the time to post a review,Michael! We are so happy to hear that you satisfied for services offered. We truly appreciate on the comments received and would love to welcome you back. Thank you!
by A verified traveler
Posted 28 Oct 2024
The space was small but very clean and tidy. Moreover it’s quite close to KLIA 2 so it was quite convenient to rest there while waiting for my flight.
Comment from Hotel Management
29 Oct 2024 by Aerotel MAL, Hotel Management
Thank you so much for taking the time to post a review, Teck Chai! We are so happy to hear that you satisfied for services offered. We truly appreciate on the comments received and would love to welcome you back soon. Thanks you!
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Aerotel MAL, Hotel Management
Thank you so much for taking the time to post a review Juliana! We are so happy to hear that you satisfied for services offered. We truly appreciate on the high ratings received and would love to welcome you back soon. Thanks you!
by A verified traveler
Posted 17 Oct 2024
Actually inside the airport. The lighting could be a little brighter. To rent this just for one night was ok. And quiet.
Comment from Hotel Management
18 Oct 2024 by Aerotel Kuala Lumpur, Hotel Management
Thank you so much for taking the time to post a review! We are so happy to hear that you satisfied for services offered. We truly appreciate on the comments received and it is rewarding to be hear. We would love to welcome you back soon and looking forward to meet you soon. Thanks again!
by A verified traveler
Posted 4 Oct 2024
if you want to rest and sleep, please look somewhere else, the wall is thin, you can hear clearly open and close, door slamming etc. But the stuffs are very nice, that the only positive on the stay
Comment from Hotel Management
6 Oct 2024 by Aerotel - MAL, Hotel Management
Thank you so much for taking the time to post a review, Pei Hua! We are so sorry we do not up to your expectation. We are taking your review very seriously and will improve more in the future. Thank you
