Ratings based on 57 Verified Reviews
4.2 Room cleanliness
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
I stayed there this summer and had issues because I placed my luggage in the wrong storage room. I called their help line and a really nice guy came to help me within quite a fast amount of time. If it were not for him, I would have missed my flight! Great place, people to help if needed and no face to face check in which is great for introverts of foreigners like me!
by A verified traveler
Posted 17 Oct 2024
Good location. Could do with cleaning.
by A verified traveler
Posted 13 Oct 2024
super great location, v near between 2 seoul metro stations! theres also a gs25 right below the building. check in and check out process was smooth and easy.
by A verified traveler
Posted 26 Sep 2024
This is a tough review. Size and layout of the room were perfect, location of property was perfect, price was reasonable, and the dedicated luggage room was a very very handy.
However, the room was not well cleaned (leading us to doubt the cleanliness of everything), the sink did not drain, and communication was terrible.
We submitted an issue through their app regarding the sink and heard no response back. At 11pm local time we heard noise from the automated locks, they changed the code. If we were not in the room we would have been locked out. We also received an automated checkin email as we did on our arrival but it contained a different room. We assumed, correctly, that they wanted us to change at 11 o’clock at night…. Despite there being no communication to this end.
by A verified traveler
Posted 28 Aug 2024
Smell was so bad
the plastic bed sheet made so much noise and not comfortable….
by A verified traveler
Posted 5 Jun 2024
Perfect location
by A verified traveler
Posted 31 May 2024
Good location
by A verified traveler
Posted 16 May 2024
It’s good for tranquility and peace of mind if you are low key person.
by A verified traveler
Posted 16 May 2024 on Hotels
Decent place, nice facilities, cumbersome checkout expectations, suboptimal communication from team.
by A verified traveler
Posted 2 Apr 2024
Had in unit clothes washer, and easy access to the subway system. A little bit challenging in terms of communication but given the nature of being a foreigner.
Comment from Hotel Management
14 Apr 2024 by urbanstay myeongdong, Hotel Management
안녕하세요. 어반스테이 입니다.저희 객실을 이용해주셔서 감사합니다.항상 게스트님 만족을 위해 노력하는 어반스테이가 되겠습니다.이용해주셔서 감사드리며, 다음에 또 방문해주세요:) 감사합니다!
