Ratings based on 120 Verified Reviews

4.4 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

A Real Gem!

Posted 27 May 2020 on Hotels
This place was outstanding! The staff were incredibly helpful/friendly (as I arrived with my friend, a staff member who just got off her shift offered to walk us to the building and tell us how to check in since we were running late), the rooms were spacious and extremely comfortable (their pillows were so soft), and their free luggage storage option was very convenient! Also they offered free rentals for items you might need, a fully operational kitchen/fridge storage, and the location was even more perfect than expected. Any trip I take to Seoul now, I’ll want to see if this place is available to book!
3 out of 5
by A verified traveler

Posted 13 Jan 2020
Comment from Hotel Management
16 Jan 2020 by ., Hotel Management
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4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Jan 2020 on Hotels
3 out of 5
by A verified traveler

Posted 29 Oct 2019 on Hotels
Comment from Hotel Management
1 Nov 2019 by 업플로호스텔, Hotel Management
안녕하세요 업플로 호스텔이비낟 ^^ 저희 호스텔을 이용해주셔서 감사드리고 다음번에는 고객님께서 더욱 만족하실 수 있는 호스텔이 되도록하겠습니다.
5 out of 5
by A verified traveler

Posted 21 Oct 2019 on Hotels
Comment from Hotel Management
26 Oct 2019 by 업플로호스텔, Hotel Management
감사합니다:) 다시 만나 뵙기를 기대하겠습니다.
5 out of 5
by A verified traveler

Posted 3 Oct 2019 on Hotels
Modern and clean hotel. Good location and facilities.
Comment from Hotel Management
7 Oct 2019 by 업플로호스텔, Hotel Management
Thank you for good review, we hope to see you again:)
5 out of 5
by A verified traveler

Posted 9 Sep 2019 on Hotels
Comment from Hotel Management
12 Sep 2019 by 업플로호스텔, Hotel Management
좋은 점수 주셔서 감사합니다 :)
5 out of 5
by A verified traveler

Posted 3 Sep 2019 on Hotels
Comment from Hotel Management
6 Sep 2019 by 업플로호스텔, Hotel Management
업플로호스텔과 합께해주셔서 감사합니다. 투숙하시는 동안 서비스에 만족하셨다니 저희 또한 감사드립니다.
2 out of 5
by A verified traveler

Posted 30 Jun 2019
Nice place, but the staffs made a terrible mistake during the check-in process. They removed my name from their google spreadsheet and forgot what room I booked, and the room was apparently booked by someone else, and I waited for over an hour for them to come up with a solution. We ended up getting another room, which was a nice room, but we were so close to cancelling our reservation and asking for a refund. I had to ask so many times to figure out what was going on as the staffs did not voluntarily tell me about their mistakes and the situation. Kinda poor service, decent place, the worst check-in experience, good location.
Comment from Hotel Management
4 Jul 2019 by 업플로호스텔, Hotel Management
고객님께 좋지 못한 서비스를 드려 죄송합니다. 다음번에는 이런 일이 없도록 확실히 하겠습니다 :)
5 out of 5
by A verified traveler

Posted 24 May 2019
Comment from Hotel Management
1 Aug 2019 by 업플로호스텔, Hotel Management
좋은 점수 주셔서 감사합니다 :)