Ratings based on 948 Verified Reviews

4.6 out of 5
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 15 Dec 2024
A fantastic location that was easily accessible to taxis and public transit. It was close to the night markets and major areas we wanted to see. Staff were professional and the hotel was immaculate.
Comment from Hotel Management
16 Dec 2024 by Westin Josun Seoul, Hotel Management
Thank you for staying with us.We are glad to hear your stay was fine and look forward to having you again.We are sure to provide you with better service for your next stay.Have a great day!Best regards
5 out of 5
by A verified traveler from Busan

Posted 30 Nov 2024
Good service, Good room cpnditions, but narrow carpark space and quantity.
Comment from Hotel Management
13 Dec 2024 by Westin Josun Seoul, Hotel Management
Thank you for staying with us.We are glad to hear your stay was fine and look forward to having you again.We are sure to provide you with better service for your next stay.Have a great day!Best regards
5 out of 5
by A verified traveler

Posted 30 Nov 2024
Great hotel central to northern part of Seoul with old town. Rooms and service of very high standard.
Comment from Hotel Management
13 Dec 2024 by Westin Josun Seoul, Hotel Management
Thank you for staying with us.We are glad to hear your stay was fine and look forward to having you again.We are sure to provide you with better service for your next stay.Have a great day!Best regards
5 out of 5
by A verified traveler from Dearborn

Posted 23 Nov 2024
Excellent staff. Clean room.
Comment from Hotel Management
26 Nov 2024 by Westin Josun Seoul, Hotel Management
Thank you for staying with us.We are glad to hear your stay was fine and look forward to having you again.We are sure to provide you with better service for your next stay.Have a great day!Best regards
5 out of 5
by A verified traveler

Posted 22 Nov 2024
There’s almost always someone there to greet you upon arrival or departure and almost everyone spoke English which was helpful for those who don’t speak the native language.
Comment from Hotel Management
26 Nov 2024 by Westin Josun Seoul, Hotel Management
Thank you for staying with us.We are glad to hear your stay was fine and look forward to having you again.We are sure to provide you with better service for your next stay.Have a great day!Best regards
4 out of 5
by A verified traveler

Posted 17 Nov 2024
Great location. Easily access all the tourist attractions in and around Seoul
Comment from Hotel Management
21 Nov 2024 by Westin Josun Seoul, Hotel Management
Thank you for staying with us.We are glad to hear your stay was fine and look forward to having you again.We are sure to provide you with better service for your next stay.Have a great day!Best regards
3 out of 5
by A verified traveler

Posted 17 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Westin Josun Seoul, Hotel Management
Thank you for staying with us.We are glad to hear your stay was fine and look forward to having you again.We are sure to provide you with better service for your next stay.Have a great day!Best regards
1 out of 5
by A verified traveler

Posted 17 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Westin Josun Seoul, Hotel Management
Thank you for staying with us.We are glad to hear your stay was fine and look forward to having you again.We are sure to provide you with better service for your next stay.Have a great day!Best regards
5 out of 5
by A verified traveler

Posted 3 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Westin Josun Seoul, Hotel Management
Thank you for staying with us.We are glad to hear your stay was fine and look forward to having you again.We are sure to provide you with better service for your next stay.Have a great day!Best regards
4 out of 5
by A verified traveler

Posted 31 Oct 2024
One thing I didn’t like was that there is no chair in the lobby.
Comment from Hotel Management
1 Nov 2024 by Westin Josun Seoul, Hotel Management
Thank you for staying with us.We are glad to hear your stay was fine and look forward to having you again.We are sure to provide you with better service for your next stay.Have a great day!Best regards