Ratings based on 309 Verified Reviews

4.5 out of 5
4.6 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Boca raton

This traveler left a rating score only Posted 14 Nov 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Nov 2024
5 out of 5
by A verified traveler from Durango

This traveler left a rating score only Posted 1 Nov 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Oct 2024
5 out of 5
by A verified traveler

Posted 27 Oct 2024
Super
4 out of 5
by A verified traveler

Posted 26 Oct 2024
The hotel itself was beautiful, very clean and modern rooms. The views from the lounge were superb. There was a distinct lack of vegetarian food options at all of the restaurants within the hotel which was disappointing.
Comment from Hotel Management
30 Oct 2024 by The Ambassador Seoul - A Pullman Hotel, Hotel Management
Dear Arjun,Thank you for taking the time to tell us about your experience at THE AMBASSADOR SEOUL - A PULLMAN HOTEL. We apologize for the inconvenience you experienced during your stay. We will use your opinions as valuable data for hotel management in consultation with relevant departments. Once again, we would like to take this opportunity to express our sincere regrets for the inconvenience caused.Sincerely, THE AMBASSADOR SEOUL - A PULLMAN HOTEL
5 out of 5
by A verified traveler

Posted 20 Oct 2024
Sufficiently close to night markets and touristic places and sufficiently distant from them to feel out of town. Many dining and convenience stores options nearby. Good breakfast.
Comment from Hotel Management
21 Oct 2024 by The Ambassador Seoul - A Pullman Hotel, Hotel Management
Dear Velasquez Antonio Alexander, Thank you for taking the time to tell us about your experience at THE AMBASSADOR SEOUL - A PULLMAN HOTEL. We sincerely apologize that your experience did not meet your expectations, especially with location of our hotel.We will use your opinions as valuable data for hotel management in consultation with relevant departments. Once again, we would like to take this opportunity to express our sincere regrets for the inconvenience caused. Thank you very much. Sincerely, THE AMBASSADOR SEOUL - A PULLMAN HOTEL
3 out of 5
by A verified traveler

Posted 18 Oct 2024
Comment from Hotel Management
19 Oct 2024 by The Ambassador Seoul - A Pullman Hotel, Hotel Management
Dear Wai wa, Thank you for taking the time to tell us about your experience at THE AMBASSADOR SEOUL - A PULLMAN HOTEL. We sincerely apologize that your experience did not meet your expectations.We will use your opinions as valuable data for hotel management in consultation with relevant departments. Once again, we would like to take this opportunity to express our sincere regrets for the inconvenience caused. Thank you very much. Sincerely, THE AMBASSADOR SEOUL - A PULLMAN HOTEL
5 out of 5
by A verified traveler

Posted 13 Oct 2024
Cleaning staff was ok but the ladies at the reception was awesome. Every time they went above and beyond to help me and my girlfriend or any question we had. This was our first time in South Korea. Definitely recommend this place.
5 out of 5
by A verified traveler

Posted 3 Oct 2024
The room was very clean. Bed sheets were white, crisp, n clean. No orders. Bathroom was very clean. Housekeeping was excellent. The showers should have safety handles because the floors can be slippery. We had a very comfortable stay. Staff were very kind and professional. Also spoke English. The Ambassador- Pullman was a good choice!