Ratings based on 241 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jan 2020
I think that the most valuable things of this hotel are Cleanness and cost.
Comment from Hotel Management
25 Feb 2020 by TOV HOTEL & RESIDENCE, Hotel Management
First of all, thank you for choosing TOV HOTEL & RESIDENCE.
We are really pleased to you were having a satisfactory stay with our hotel.
Your valuable review has been shared with all of our staff and we will do our best to further develop.
Thank you again for your valuable feedback and we will repay you with better service on your next visit.
Thank you.
by A verified traveler
Posted 22 Apr 2019
by A verified traveler
Posted 20 Apr 2019 on Hotels
Hotel was very clean and the facilities were excellent. Special thanks to Sally Lee and Lily Lee at the reception for being so accommodating, helpful and nice!
However, not all reception staff were smiley and nice. Please do not think all your guests are unable to speak the Korean although I'm a foreigner and refrain from unnecessary comments since I do understand you.
Location was slightly out of the way and there were no buses, the train was a good 8-10 minutes away but all being said lovely neighbourhood with egg stop, issac toasts, starbucks, lottemart all within the area.
I enjoyed my stay and might come back again soon.
by A verified traveler
Posted 20 Apr 2019 on Hotels
by A verified traveler from Hong Kong
Posted 3 Mar 2019
Overall was nice although early check in fees was required.
by A verified traveler
Posted 12 Feb 2019
by A verified traveler
Posted 9 Feb 2019
by A verified traveler
always a good choice
Posted 31 Jan 2019 on HotelsI used to staying in this hotel for months. I always choose to stay in Citadines whenever I go Korea for business. The room is spacious and I feel like home. Though many of the helpful staff I knew have left, I still like the hotel
by A verified traveler
Posted 25 Jan 2019 on Hotels
by A verified traveler from Los Angeles, CA
Posted 18 Jan 2019
I really liked the rooftop garden. It was really pretty to see the rest of the city in the mornings and feel the air.
