Ratings based on 493 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2024
The room was awful. One of the windows has a blind that only goes half way down and the bottom half of the window is frosted. This meant that the room was so light all night and I couldn’t sleep. The rooms in serious need of redecorating - marks all over the room. Was generally clean and good location
Breakfast was awfuk. Zero selection.
by A verified traveler
Posted 25 Apr 2024
The price is good. The hotel included breakfast, it is close to public transport. TripZip right opposite to help with tourist attraction and direction.
by A verified traveler
Posted 24 Apr 2024
It is ok, good location
by A verified traveler
Posted 6 Apr 2024
Location otherwise overall, I will not recommend this property. Why?
1. Very small room
2. Small towels as in small
3. Free breakfast but no variety, ham, toast, cereals, noodles, eggs- everyday
4. Questionable cleaning process, you can see the towels by the stairs being dried up near trash bins
5. They don’t clean rooms everyday- you have to pay extra to have it clean
6. No staff available after 9 pm
7. Centralized aircondition for all the rooms- we have to complain about befire they turn in the aircondition
by A verified traveler
Posted 26 Dec 2022
Nice staff. Good Location.
by A verified traveler
Right at the heart of Myeongdong Shopping district
Posted 2 Sep 2022 on HotelsI initially got lost. You need to walk within Myeongdong to find it. It's not like you will spot it as soon as you come out of Exit 7 or 8. But it is still a close walk to the subway or better, right at the heart of Myeongdong shopping. The night manager speak little english. But the morning and afternoon staff can. Overall, I had a great time in Seoul. The advantages far outweighs the disadvantages so I am leaving good review.
Comment from Hotel Management
14 Sep 2022 by aaron, Hotel Management
Thank you for using our guest house. I hope you had a comfortable trip and a good night's sleep. Our guest house will repay you with better service and we look forward to seeing you again later.
by A verified traveler
Posted 19 Jul 2022
The place is very convenient. The room is clean when we got there but they dont do regular room cleaning. We had to request 2 times before granted. We stayed for a week so it was hard to do all the cleaning our selves. Staff are very polite but Not too many speak english. The bathroom is complete and hot water is available all the time. The beds are very firm.
Comment from Hotel Management
22 Jul 2022 by Jo, Hotel Management
Hi, this is stay7. I'm glad you're satisfied with our service, and sorry for the inconvience. we'll do our best to make the service more swell. thank you.
by A verified traveler
disappointing
Posted 1 Jul 2020 on Hotelsreality so different to advertised hotel at the time of booking.... really run down.. nobody at reception when checking in, bad manners when I call someone to show up on the phone.... paper-thin walls, you can hear your neighbors.... tiny bathroom when u shower everything gets wet, even outside bathroom.. DO NOT COME HERE !
Comment from Hotel Management
1 Jul 2020 by Johnny, Hotel Management
Thank you for your staying and sorry for inconvenience.
Yes, you are right. Recently we are ran down due to the health issue everyone knows.
Yes, not everything is served. That's why the room rates are even lower than half of normal rates.
We strongly hope to see you later again when you can experience our full services.
Thank you again.
Sincerly,
by A verified traveler
Posted 3 Feb 2020
Comment from Hotel Management
7 Feb 2020 by Roshan, Hotel Management
Thank you for review score. We hope to see you next time. Thank you^^
by A verified traveler
Posted 9 Jan 2020
The location is very strategic just right in the middle of Myeondong shopping street. There is unpleasant smell from the toilet sanitary so need to make sure the toilet door is always closed. Also found some stain on the bed sheet.
Comment from Hotel Management
9 Jan 2020 by 지강 , Hotel Management
Thanks for the valuable advice, we are trying to be better. And hope to see you again.^^
