Ratings based on 639 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
Wonderful
Comment from Hotel Management
6 Nov 2024 by 사당SR호텔, Hotel Management
Dear Guest, Thank you very much for taking the time to share your experiences.We are glad to hear that you liked the hotel and our service suit you. We shall look forward to welcoming you back again soon!
by A verified traveler
Posted 30 Oct 2024
This property was a mixed experience. It was clean and had new or stylish features, but it also badly needed a fresh coat of paint. It's vibe, which is really nice if you're into it, is of a dark jazz club --nicely unique. The staff were pleasant and the manager was very helpful in resolving a room issue at check-in.
Since I have sensitivities to odors/perfumes as well as to molds, it's an issue I wish I'd known before I booked a room here. Either the cleaners they use, or the building itself, had a fairly strong, peculiar odor to it. It didn't bother my husband, it did bother me. The suite I initially booked is located in the basement, and that quickly had me feeling nauseous. The manager quickly and graciously switched us to a very nice room on the upper floors. The smells were less (not absent) and I could open the window for fresh air so I felt better enough to stay.
The breakfast was convenient, but not tasty. The location is great, including close to the subway station. The staff were very pleasant and helpful. The property is somewhat quirky, but not all in bad ways; in fact, has some bit of charm.
Comment from Hotel Management
31 Oct 2024 by 사당SR호텔, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback with us.We would like to apologize your experience in our hotel.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing.
by A verified traveler
Posted 25 Aug 2024
Clean, safe, and very polite friendly helpful staff. Ice cold water and fresh ground coffee in lobby. Solid air conditioning made it comfortable inside even in basement suites with no windows. Room was spacious. Sadang station is very close as is Pastel City and a bunch of other food options in and around side streets. Good place to stay for a trip to Seoul.
Comment from Hotel Management
29 Aug 2024 by 사당SR호텔, Hotel Management
Dear Guest, Thank you very much for taking the time to share your experiences.We are glad to hear that you liked the hotel and our service suit you. We shall look forward to welcoming you back again soon!
by A verified traveler from Tahlequah
Posted 1 Aug 2024
The areas around the hotel is safe and close to subway and bus stop. There is a small park one block away. Very convenient to several restaurants in area. The staff is professional and helpful
Comment from Hotel Management
2 Aug 2024 by Nanetta, Hotel Management
Dear Guest, Thank you very much for taking the time to share your experiences.We are glad to hear that you liked the hotel and our service suit you. We shall look forward to welcoming you back again soon!
by A verified traveler
Posted 15 Jul 2024
Beautiful hotel & amazing service
Comment from Hotel Management
19 Jul 2024 by 사당SR호텔, Hotel Management
Dear Guest, Thank you very much for taking the time to share your experiences.We are glad to hear that you liked the hotel and our service suit you. We shall look forward to welcoming you back again soon!
by A verified traveler from Williamsburg
Posted 30 Jun 2024
Walkable lots if dining options
Comment from Hotel Management
5 Jul 2024 by 사당SR호텔, Hotel Management
Dear Guest, Thank you very much for taking the time to share your experiences.We are glad to hear that you liked the hotel and our service suit you. We shall look forward to welcoming you back again soon!
by A verified traveler
Posted 27 Jun 2024 on Hotels
Comment from Hotel Management
28 Jun 2024 by 사당SR호텔, Hotel Management
Dear Guest, Thank you very much for taking the time to share your experiences.We are glad to hear that you liked the hotel and our service suit you. We shall look forward to welcoming you back again soon!
by A verified traveler
Posted 4 May 2024
Comment from Hotel Management
8 May 2024 by 사당SR호텔, Hotel Management
Dear Guest, Thank you for giving us a perfect rating!We are glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future.
by A verified traveler
Posted 24 Nov 2023
ᆢ
Comment from Hotel Management
2 Dec 2023 by SR HOTEL, Hotel Management
Dear Guest, Thank you so much for taking the time to share a review of your stay.It is wonderful to hear that you enjoyed your stay with us.We look forward to seeing you again soon.
by A verified traveler
Not a good experience, unfortunately
Posted 14 Sep 2023 on HotelsWe booked two nights at the hotel. The first room we received was not clean. The toilet had piss stains and the sink had tooth paste stains on it. We called reception and someone came up. To his credit, he looked appalled as well. We asked for another room and were offered a downgrade to the 13th floor (we were on the 14th floor). My wife insisted that we get an upgrade and we were moved to a suite on the 15th floor for one night. That room was wonderful, it had a jacuzzi and was very spacious. On the next day, however, we received another room on the 14th floor. That room had one curtain that wouldn't roll down all the way and was transparent. Which meant that during the day, it was impossible to get some shut-eye.
In general - it's a nice hotel. But we should've been offered an upgrade to begin with and the rooms need more maintenance. Too bad. It had a lot of potential.
The area is quite nice with lots of cafes and restaurants in the vicinity. The staff was friendly. Seems like the management is the problem.
Comment from Hotel Management
19 Sep 2023 by SR HOTEL, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback with us.We would like to apologize your experience in our hotel.We will use your feedback to make us better and to ensure this doesn’t happen again.We hope your next stay will be a pleasant journey and looking forward to welcoming you back again.
