Ratings based on 414 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Sep 2024
Rooms are too small. Bathroom doors are almost seethrough. No deecent size towels are available, only hand towels.
by A verified traveler
Posted 20 Jan 2024
First the photo that is in your profile, is nothing real, when you arrived you think that you are in the wrong place, there is nothing compared to the photo, I had paid from the 7th to the 20th, also in the add stated that it was the last room lie, and nonrefundable , since it last room got it, and then couple hours later they had a room and refundable.
I stay in there only 2 days lost all that money, I had to moved to a better hotel.
I will never again used your services, and before putting an add for a place check it out to be sure, that is real, the rooms to small in top, no room service or phone. For less that I paid in that hotel, I am staying in a better hotel. I am staying at Courtyard Marriott, so your recommendation was bad .
Comment from Hotel Management
10 Sep 2024 by Claire, Hotel Management
Thank you for your review. We are really sorry for the inconvenience. We will be listening and figuring out the solutions as you mentioned. Thank you.
by A verified traveler from Mesa
Posted 11 Sep 2022
The room was unique and such a great experience
Comment from Hotel Management
8 Nov 2023 by staff, Hotel Management
Thank you for your visit. We are so glad you had a great stay experience. Hope see you agian :)
by A verified traveler
Posted 8 May 2022
I have used this hotel many times. But returning after Covid things have changed. The staff are not friendly and not very helpful. The room was not cleaned well. Loads of hair on the bed. Stain marks on cushions. Breakfast is a joke. But to stop breakfast altogether. I could go on. It’s a shame as I always stayed at this hotel. 4 times in the past. Never again.
Comment from Hotel Management
8 May 2022 by staff, Hotel Management
Hello.
We are so sorry if you have bad memories during your staying.Also, we will improve what you referred as well.
Thank you for your reviews.^^
by A verified traveler
Awesome place
Posted 26 Apr 2021 on HotelsPlace is neat and affordable.
Comment from Hotel Management
27 Apr 2021 by 서울앤호텔, Hotel Management
Thank you for your review. Hope you had a good time in our hotel. Thanks :)
by A verified traveler
DODGY REBOOKING
Posted 25 Feb 2020 on HotelsI booked a single loft room as I was very keen to stay in this room but they rebooked it to someone else!
Comment from Hotel Management
26 Feb 2020 by chae, Hotel Management
Thank you for your review. We are really sorry for the inconvenience. We will be listening and figuring out the solutions as you mentioned. Thank you and we hope to see you again. :)
by A verified traveler
Posted 14 Feb 2020 on CheapTickets
Excellent breakfast for the hotel price.
Good location for transportation.
Comment from Hotel Management
16 Feb 2020 by Claire, Hotel Management
Thank you for your staying and review.
Thank you and we hope to see you again. :)
by A verified traveler
Posted 9 Feb 2020
Comment from Hotel Management
10 Feb 2020 by chae, Hotel Management
Hello.
This is Seoul N hotel.
At first,Thank you for staying our hotel and having good memories for us.
Your detailed reviews will help to other guests.
When you visit seoul , we hope to meet you again.
Thank you.^^
by A verified traveler
Posted 29 Jan 2020 on Hotels
The hotel was amazing, the location can be easily found. But the only thing that disappoint me was the buffet section. The mgt should consider changing the menu everyday. It’s sickening to eat the same meal every morning. And also the mgt should provide a bigger set of towels. The towel provided was just good for washing your face, which was too small. But overall, the wifi, staff and the room was ok.
Comment from Hotel Management
29 Jan 2020 by charling, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 26 Jan 2020
Stayed at hotel a few times. Very happy with the hotel. Clean and near huge market. Easy to get to the airport too.
Comment from Hotel Management
26 Jan 2020 by charling, Hotel Management
Thank you for your feedback. Hope you have a good trip in Korea. Thanks:)
