Ratings based on 973 Verified Reviews

4.2 out of 5
83% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 22 Dec 2024
Hotel is okay, the room we got had comfortable beds, bathroom was big and clean, we loved that it had a tub, unfortunately the jets of the tub didn’t work and the shower didn’t have anything to cover up and prevented from splashing water all over the bathroom. Cleaning crew was amazing!
3 out of 5
by A verified traveler

Posted 17 Dec 2024
The staff was very friendly and helpful. We had a nice 2 night stay. Very easy to get around. Parked our car and we used subway to go different places. Lots of restaurants near the hotel. Could have been cleaned better. Advertised as soundproof rooms but we could hear our neighbors late at night laughing.
5 out of 5
by A verified traveler

Posted 1 Dec 2024
The property was located at a convenient location. We enjoyed our stay!
5 out of 5
by A verified traveler

Posted 27 Nov 2024
Nixe
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Nov 2024
5 out of 5
by A verified traveler

Posted 7 Nov 2024
All the staff in the hotel were all so lovely and nice.
4 out of 5
by A verified traveler

Posted 3 Nov 2024
I had to change my room due to a strong odor and general sense of wear and tear. The staff was super friendly and understanding. I was able to get a different room because they weren’t at full occupancy at the time. My new room was immaculate and beautiful. So, my honest rating would depend on which room I had to stay in. The first room, maybe 2 stars, my new room-4 stars. Staff (when on site) 5 stars, the neighborhood 5 stars. The surrounding area was great. Very walkable, close to public transportation, a ton of restaurants, coffee shops.
4 out of 5
by A verified traveler

Posted 3 Nov 2024
Plenty of dining options around. Checking in with a kiosk was an odd experience though. Room was clean and larger than others of similar price range.
5 out of 5
by A verified traveler

Posted 28 Oct 2024
The hotel is in a very convenient location if you plan to attend any events south of the Han River like concerts at Olympic Park. And with Jamsilsaenae station just a few minutes away, you can hop on the green line(Line 2) and get to Gangnam, Hongdae, Myeongdong, or any of the touristy spots in Seoul. That said if you're unfamiliar with Seoul, it's definitely not a touristy neighborhood but I loved it because you really get a feel of what it's like to live in Seoul. As for the hotel itself, it's mostly well-kept and I had no problems so I enjoyed my stay. Next time I'm in Seoul and need to stay south of the Han, Pharos Hotel is definitely going to be at the top of my list!
5 out of 5
by A verified traveler

Posted 21 Oct 2024
The location is walkable to bus/subway stations and has many dining options! We felt safe walking around the hotel even at night times. Very clean, would stay again.