Ratings based on 965 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Nov 2024
Comment from Hotel Management
2 Dec 2024 by RES, Hotel Management
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
25 Nov 2024 by RES, Hotel Management
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.
by A verified traveler
Posted 18 Nov 2024
Excellent location and close to everywhere. Metro line 2 & 4.
Option for dining in the area. Recommend this property.
Comment from Hotel Management
25 Nov 2024 by RES, Hotel Management
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
25 Nov 2024 by RES, Hotel Management
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
15 Nov 2024 by RES, Hotel Management
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.
by A verified traveler from Birmingham
Posted 9 Nov 2024
Comment from Hotel Management
11 Nov 2024 by RES, Hotel Management
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.
by A verified traveler
Posted 8 Nov 2024
Great hotel
Comment from Hotel Management
11 Nov 2024 by RES, Hotel Management
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.
by A verified traveler
Posted 5 Nov 2024
Great Hotel!
Comment from Hotel Management
8 Nov 2024 by RES, Hotel Management
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.
by A verified traveler
Posted 30 Oct 2024
Amazing customer service
Comment from Hotel Management
8 Nov 2024 by RES, Hotel Management
Dear Valued Guest,Thank you so much for your kind words! We are truly delighted to hear that you had such a positive experience with our customer service. Providing exceptional service is something we take great pride in, and your feedback motivates us to continue improving.We would be absolutely thrilled to welcome you back in the future, and we’re committed to ensuring your next stay with us is just as enjoyable and memorable. Your satisfaction is our greatest reward.We look forward to having the pleasure of serving you again soon!
by A verified traveler
Posted 26 Oct 2024
Great location
Comment from Hotel Management
26 Oct 2024 by RES, Hotel Management
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.
