Ratings based on 365 Verified Reviews

3.6 out of 5
66% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 6 Sep 2019
Space is great! It was really hard to find. When searching on maps (both Android & Apple) it leads to the actual FourSeason Luxury hotel which was very inconvenient. Our taxi even lead us there, which was a waste of energy and time. Overall, we needed a room to sleep as we were very tired, and we liked the space and the bed was comfortable. Great staff.
3 out of 5
by A verified traveler

Posted 1 Mar 2019
Room is abit too small. No space for big luggage. The basin do not have hot water so you have to wash your face and brush your teeth using freezing cold water. During winter, they locked the air-con which you need to open the window for
4 out of 5
by A verified traveler

Location

Posted 4 Feb 2019 on Hotels
It was OK. Location a bit out, asked a few local before I found it
Comment from Hotel Management
22 Feb 2019 by Lyla, Hotel Management
Dear Angelas, Thank you for staying at N Fourseason:) We sincerely appreciate your valuable review for us as well. Even though Hoehyeon Station (Line 4) is located 3 minutes' walking distance, I feel very sorry that it was hard to find this hotel. Based on your feedback, we will continue to make greater efforts with all of staffs to provide better service to our customers.
4 out of 5
by A verified traveler

Posted 14 Jan 2019
This hotel is very convenient. It is very close to Myeongdong, Shinsegae Shopping Mall, Namsan Seoul Tower & the subway. It is also surrounded with a number of convenience stores, restaurants and bars.
Comment from Hotel Management
30 Jan 2019 by Lyla, Hotel Management
Dear our valued guest, Thank you for staying at N Fourseason:) We sincerely appreciate your valuable review for us as well. As department stores, shopping centers, and duty free shops are located nearby, N Fourseason is the best places to stay in Myeongdong if you consider shopping places and nice restaurants. I'm very grateful that you enjoyed staying at this hotel. I sincerely hope that you will continue to visit N Fourseason and our restaurants for more years to come.
4 out of 5
by A verified traveler

Posted 30 Dec 2018
Comment from Hotel Management
22 Feb 2019 by Lyla, Hotel Management
Dear our valued guest, Thank you for staying at N Fourseason:) We sincerely appreciate your valuable review for us as well. Hope you had a great time at this hotel!
4 out of 5
by A verified traveler

Posted 12 Dec 2018
Room was small but very clean. Bed was very comfortable.
Comment from Hotel Management
30 Jan 2019 by Lyla, Hotel Management
Dear Grace, Thank you for staying at N Fourseason:) We sincerely appreciate your valuable review for us as well. Because N Fourseason is a tourist business hotel, and I feel sorry for the small size of room compared to your expectation. We will do our best to maintain the neat room conditions which you mentioned. Thank you again for staying at our hotel, and I'm looking forward to seeing you again when you come to Seoul, Korea.
4 out of 5
by A verified traveler from Chch, NZ

Posted 5 Dec 2018
The staff were all very friendly and helpful. The location is excellent, very close to Myeongdong, Namsan Park and Namdaemun and close enough to walk to Seoul Station. The room was comfortable, a good size and nice and warm for the winter
Comment from Hotel Management
30 Jan 2019 by Lyla, Hotel Management
Dear our valued guest, Thank you for staying at N Fourseason:) We sincerely appreciate your valuable review for us as well. I'm very grateful to you because you were satisfied with the experience of our hotel rooms and auxiliary facilities when you're staying. We will do our best to maintain the neat room conditions and friendly reception of staffs which you mentioned. Thank you again for staying at our hotel, and I'm looking forward to seeing you again when you come to Seoul, Korea.
1 out of 5
by A verified traveler from Western Australia

Posted 9 Nov 2018
This is our worst experienced 5 nights stay. We booked through expedia website and it's written 'Kids stay free! One child 5 years old or younger stays free when using existing bedding.' But we were asked to pay extra 100,000 (20,000/night) for our 4 years old kid or else we were not allowed to stay and rooms booked is non refundable. Both hotel and expedia are ignoring our emails and messages where we asked for an explanation for the charges. Be careful of what you booked! First time ever is our travelling experience with strictly no check in after 11pm. Although is stated on their website 24 hours hotel reception. Hotel location is walking distance to Singsagae, Lotte, Daiso, Myeongdong market, Nandaemun market but hotel location is up the hill. Room is smell of bbq or whenever there is cooking happening in the kitchen. Bathroom is tiny. Just enough room for a bathtub, toilet bowl and a sink. Blanket cover is not changed after previous hotel guest. We found hair and dust all over bedsheet cover and blanket. Breakfast choice is limited.
Comment from Hotel Management
30 Jan 2019 by Lyla, Hotel Management
Dear Jade, I feel very sorry about your inconvenience even though we're always trying our best to provide with a comfortable rest. The policy of children and the check in time is already specified on Agoda website, I hope you'd understand. The housekeeping service which you mentioned will be checked in general and I will make sure to improve it. In addition, we will share it with all our employees to reduce inconvenience in the future, so that similar problems do not occur in the future. We will continue to work hard to make the hotel a better place in the future based on your opinion.
4 out of 5
by A verified traveler

Posted 12 Oct 2018
Comment from Hotel Management
13 Oct 2018 by nfourseason, Hotel Management
Thank you for your kind opinion. we try to find give you a better service for the next time. Have a nice stay in Seoul
4 out of 5
by A verified traveler from Rockville, MD

Posted 11 Sep 2018
The hotel staff is very friendly & helpful. Rooms are small & very basic but AC works well which is very important during the hot summer days. Breakfast is okay but needs variation, one can get tired of it quickly having the exact same thing daily. Pretty convenient location and reasonable prices.
Comment from Hotel Management
13 Sep 2018 by nfourseason, Hotel Management
Thank you so much for your kind valuable feedback after staying at our hotel:) Your praise points are highly appreciated and we are always striving on providing the best service for our guests. Sincerely thank you and we are looking forward to your next visit.