Ratings based on 965 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 23 Nov 2024
Location is great as it’s close to the subway station. The standard suite is smaller than expected considering the price of it but not the worst. It was quite dusty underneath furnitures and in the corner in my opinion. Do expect to hear honking from traffic in the middle of the night if the suite is facing the main street. Staff are very friendly and nice. Overall, it’s a good experience.
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 19 Nov 2024
No one to help you. Self serve
by A verified traveler
Posted 10 Nov 2024
Clean and friendly staff
Comment from Hotel Management
12 Nov 2024 by L7 HONGDAE by LOTTE, Hotel Management
Dear Prudence ,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,General Manager L7 HONGDAE by Lotte
by A verified traveler
Posted 6 Nov 2024
Central part of Hongdae with quiet quarters nice for a rest up.
Comment from Hotel Management
8 Nov 2024 by L7 HONGDAE by LOTTE, Hotel Management
Dear seung han, Thank you for staying with L7 HONGDAE and taking time to share your experience. I'm glad you were satisfied while staying at our hotel. Also, we will improve our service and keep try to fill our customers expectation. Thank you again for your detailed review we look forward to seeing you again in the near future. Sincerely, MINA General Manager L7 HONGDAE by Lotte
by A verified traveler
Posted 3 Nov 2024
by A verified traveler
Posted 3 Nov 2024
Excellent location for tourists
Comment from Hotel Management
4 Nov 2024 by L7 HONGDAE by LOTTE, Hotel Management
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,General Manager L7 HONGDAE by LOTTE
by A verified traveler from Houston
Posted 24 Oct 2024
Property was great
by A verified traveler
Posted 21 Oct 2024
