Ratings based on 500 Verified Reviews

3.7 out of 5
86% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Mar 2021 on Hotels
2 out of 5
by A verified traveler

Not worth the price

Posted 7 Dec 2020 on Hotels
The condition of the room was not the best. There were stains and scuff marks all over the walls, the floor had pieces missing and there was a bit of mold in the shower. It was also not possible to adjust the heat from the room. It was unbearably warm. I wouldn’t recommend staying here.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Aug 2020
4 out of 5
by A verified traveler

Posted 1 Feb 2020 on Hotels
Close to COEX City Check in centre. Comfortable room. Simple breakfast provided only.
5 out of 5
by A verified traveler from New York, NY

Posted 1 Feb 2020
I had a brilliant stay! Every staff member is super friendly! They understood my broken Korean and most of them spoke English! Special thanks to Kevin, who was fluent in English and spoke wonderfully! I stayed for 7 days. The daily breakfast is WORTH IT! Make sure you get it. A variety of options that runs until 930 AM. I booked the deluxe double. The room I originally had was dim and I could not see my face when doing my make-up so I asked if they can move me to a brighter room, they did it very easily and I was moved the next day! I recommend this hotel because it's modern and clean. It has 3 subway stations nearby, a GS-25 across the street, Co-Ex mall is a short walk, and the area of Samseong is metropolitan but not touristy. I will definitely stay here again! Thanks to everyone for your warm hospitality!
2 out of 5
by A verified traveler

Posted 28 Jan 2020 on Hotels
The first night it was 83F in our room. The thermostat does not work. Finally ask the front desk and they have control of the room thermostat and would turn it off. Came back in the afternoon room was at 84F ask again and they said they would shut if off. Didn’t sleep the second night because the room got up to 85F. Asked again how to cool the room and they front desk said there was nothing they could do. We checked out two days early because we could not get the room to cool down at all. :(
5 out of 5
by A verified traveler

omforranle stay

Posted 6 Jan 2020 on Hotels
Comfortable stay, aways liked this chain. Staff is professional.
4 out of 5
by A verified traveler from Tokyo

Posted 13 Nov 2019 on Orbitz
It is a design hotel, so presumably every room has a different layout. I liked mine, it was spacious enough. There are not many facilities in a hotel of this categories, but that is to be expected - you get what you pay for. Location is superb if you have business to do in Gangnam.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Oct 2019
4 out of 5
by A verified traveler

Nice stay, although not perfect

Posted 15 Oct 2019 on Hotels
Not too close to Samseong station or COEX, but it was still within walking distance. Was not able to get the exact room I wanted to stay at, but the room condition was not bad at all.
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