Ratings based on 640 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
It was quiet and exclusive. The staff is extremely friendly. It was near a bus stop and was great although the walk up to the hotel with a luggage bag can be quite tedious. Rooms are not that new but very clean!
Comment from Hotel Management
11 Nov 2024 by Christopher Lee, Hotel Management
Dear Valued Guest,Thank you for sharing your feedback with us! We’re delighted to hear that you enjoyed the quiet and exclusive atmosphere, as well as our friendly staff. We strive to create a warm and welcoming experience for all our guests, so it’s wonderful to know you felt well cared for.We appreciate your feedback regarding the walk up to the hotel and the room’s condition. While our team works hard to maintain cleanliness, we understand that some areas may benefit from updates, and your comments help us prioritize improvements.Thank you once again for choosing to stay with us. We look forward to welcoming you back in the future!Warm regards,Christopher LeeGeneral ManagerBanyan Tree Club & Spa Seoul
by A verified traveler
Posted 7 Jul 2024
Beautiful room with a wonderful view and indoor pool. Clean and comfortable.
Comment from Hotel Management
9 Jul 2024 by Christopher Lee, Hotel Management
Dear Valued guest, Thank you for sharing your delightful review. We are pleased to hear that you had a great time at our property. It will be a pleasure to be a part of your great memories during your stay. Thank you once again for sharing your thoughts, and we hope to see you again in the nearest future. Sincerely, Christopher Lee General Manager Banyan Tree Club & Spa Seoul
by A verified traveler
Posted 21 Jun 2024
Beautiful resort property and extremely convenient.
Comment from Hotel Management
25 Jun 2024 by Christopher Lee, Hotel Management
Dear Valued guest, Thank you for sharing your delightful review. We are pleased to hear that you had a great time at our property. It will be a pleasure to be a part of your great memories during your stay. Thank you once again for sharing your thoughts, and we hope to see you again in the nearest future. Sincerely, Christopher Lee General Manager Banyan Tree Club & Spa Seoul
by A verified traveler
Posted 29 May 2024
Staff is amazing!!! Recommend stay
Comment from Hotel Management
1 Jun 2024 by Christopher Lee, Hotel Management
Dear Valued guest, Thank you for sharing your delightful review. We are pleased to hear that you had a great time at our property. It will be a pleasure to be a part of your great memories during your stay. Thank you once again for sharing your thoughts, and we hope to see you again in the nearest future. Sincerely, Christopher Lee General Manager Banyan Tree Club & Spa Seoul
by A verified traveler
Posted 12 May 2024 on Hotels
by A verified traveler
Posted 9 May 2024 on Hotels
by A verified traveler
Posted 6 May 2024
by A verified traveler
Posted 4 May 2024 on Wotif
Great service
Comment from Hotel Management
8 May 2024 by Christopher Lee, Hotel Management
Dear Valued guest, Thank you for sharing your delightful review. We are pleased to hear that you had a great time at our property. It will be a pleasure to be a part of your great memories during your stay. Thank you once again for sharing your thoughts, and we hope to see you again in the nearest future. Sincerely, Christopher Lee General Manager Banyan Tree Club & Spa Seoul
by A verified traveler
Posted 17 Jun 2023
I didn’t feel like i was treated VIP
Comment from Hotel Management
29 Jun 2023 by Ryan Yeo, Hotel Management
고객님, 안녕하십니까?소중한 시간을 내시어 반얀트리 서울을 찾아주시고 좋은 의견 남겨주셔서 감사드립니다.고객님께서 주신 의견은 관련부서와 공유하여 지속적으로 개선할 수 있도록 하겠습니다.감사합니다.Ryan YeoDirector of RoomsBanyan Tree Club & Spa Seoul
by A verified traveler
Posted 27 May 2023
