Ratings based on 460 Verified Reviews

4.4 out of 5
71% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 28 Oct 2022
Good central location, but was not informed of the hotel name change and address -- causing major inconvenience of time in finding the place and cost of taxi transportation. Some hotel amenities were of poor quality. And, room was too small. On the positive, two ladies of the hotel front staff were good/helpful.
5 out of 5
by A verified traveler

Posted 11 Dec 2019
Comment from Hotel Management
7 Jan 2020 by 에이퍼스트호텔 명동, Hotel Management
안녕하십니까 고객님! 에이퍼스트호텔 명동을 이용해 주셔서 감사합니다 괜찮으시면 고객님의 경험에 대해 더 많은 이야기를 나누고 싶습니다. 앞으로도 저희 에이퍼스트호텔 명동은 최고의 서비스와 시설로 고객님을 모실 것을 약속드립니다. 고객님의 방문에 감사 드리며 다시 만나 뵙기를 기대하겠습니다. 감사합니다.
5 out of 5
by A verified traveler

Posted 11 Dec 2019
Comment from Hotel Management
7 Jan 2020 by 에이퍼스트호텔 명동, Hotel Management
안녕하십니까 고객님! 에이퍼스트호텔 명동을 이용해 주셔서 감사합니다 괜찮으시면 고객님의 경험에 대해 더 많은 이야기를 나누고 싶습니다. 앞으로도 저희 에이퍼스트호텔 명동은 최고의 서비스와 시설로 고객님을 모실 것을 약속드립니다. 고객님의 방문에 감사 드리며 다시 만나 뵙기를 기대하겠습니다. 감사합니다.
3 out of 5
by A verified traveler

11 days stay -27 Nov to 8 Dec.

Posted 8 Dec 2019 on Hotels
Front desk reception had a stun face, dont feel welcome on my first day, even on my check out day. The house keeping opened/shut the doors and it was very obvious that they were doing their job. Knew that on our days we wanted to sleep in late but 9am is the max you will be able to tolerate with all the banging and loud talking. Bed sheets were not changed thru out the 11 days we stayed. If you are opting long stay, they only provided you with their so call special treatment ie a banana and apple on first day. Only one small tube of shower gel, lotion, shampoo and conditioner were given each day miserably. Place is near Myeongdong eating street. Drinking/restaurants are nearby proximity. Can be quite noisy late night. We stayed on 7th floor. Room was quite dusty and we kept sneezing each time we make our bed. From Euljuki (1) subway, take exit 1.
Comment from Hotel Management
24 Dec 2019 by aFIRST Hotel Myeong dong, Hotel Management
Dear, Anne Thank you for staying at aFIRST Hotel and for taking the time to share your experience. I am sorry to read that your stay was not exceptional because of some issues, particularly staff service. your feedback holds great value for us and we want to assure you that we are following up with all relevant departments so as to improve our services for all future stays. I know that this stat may not have been the best I am hopeful for another opportunity to welcome you back for an improved experience. Sincerely,
5 out of 5
by A verified traveler

Posted 25 Nov 2019
Great location, cleanliness and friendly front desk staff.
Comment from Hotel Management
3 Dec 2019 by aFIRST Hotel Myeong dong, Hotel Management
Dear Valued Guest, Thank you for staying at a FIRST HOTEL and for taking the time to share your experience. We appreciate your positive comments with regards to our hotel central location, staff service. I am delighted to hear that you had a great experience with us. It is always a great pleasure to learn that our guests thoroughly enjoy the stay here with us. We look forward to welcoming you back again soon. Thank you!
5 out of 5
by A verified traveler

Great location and very comfortable and clean

Posted 21 Nov 2019 on Hotels
Great location. Easy to get to metros and airport bus service. Close to many restaurants and walking distance to all local attractions and markets. Clean, comfortable and quiet. Many coffe houses close and opposite so dont need to worry about breakfast. Would highly recommend
Comment from Hotel Management
25 Nov 2019 by aFIRST Hotel Myeongdong, Hotel Management
Dear, Satish Thank you for staying at a FIRST HOTEL and for taking the time to share your experience. As you've mentioned, the location of the hotel is really great. Our hotel is located in central Seoul where you can find foods and places of interest in short walking distance. I'm pleased to hear our rooms were clean and comfortable for your travel needs. Hope that you had a pleasant trip back and we hope to welcome you back one day soon. Thank you!
5 out of 5
by A verified traveler

Posted 30 Oct 2019
Comment from Hotel Management
21 Nov 2019 by 에이퍼스트호텔 명동, Hotel Management
안녕하십니까 고객님! 에이퍼스트호텔 명동을 이용해 주셔서 감사합니다 괜찮으시면 고객님의 경험에 대해 더 많은 이야기를 나누고 싶습니다. 앞으로도 저희 에이퍼스트호텔 명동은 최고의 서비스와 시설로 고객님을 모실 것을 약속드립니다. 고객님의 방문에 감사 드리며 다시 만나 뵙기를 기대하겠습니다. 감사합니다.
5 out of 5
by A verified traveler

Posted 24 Oct 2019
Comment from Hotel Management
21 Nov 2019 by 에이퍼스트호텔 명동, Hotel Management
안녕하십니까 고객님! 에이퍼스트호텔 명동을 이용해 주셔서 감사합니다 괜찮으시면 고객님의 경험에 대해 더 많은 이야기를 나누고 싶습니다. 앞으로도 저희 에이퍼스트호텔 명동은 최고의 서비스와 시설로 고객님을 모실 것을 약속드립니다. 고객님의 방문에 감사 드리며 다시 만나 뵙기를 기대하겠습니다. 감사합니다.
4 out of 5
by A verified traveler from Singapore

Posted 21 Oct 2019
Convenient, cozy and clean :) there are water dispensers on every floor which is really good and free flow of bottled water at the lobby (though it was always out of stock). The area is a comfortable walking distance to Euljiro 1-ga subway and myeongdong. The area is filled with supper places so no shortage of local joints for food (and 3 convenience stores) though the area outside the hotel may get a little noisy as there are drunk groups after dinner. We had a problem with our hot water pressure and it wasn't fixed for 2 nights (really annoying) and even though the technician was really nice and apologetic and tried his best to help us - was perplexed why they didn't bother fixing it in the day when we informed them. The hotel can also order take away Nene fried chicken for a small fee and that was a really nice touch! All in all, had a good stay.
Comment from Hotel Management
21 Nov 2019 by aFIRST Hotel Myeong dong, Hotel Management
Dear Krystal , Thank you for staying at a FIRST HOTEL and for taking the time to share your experience. I'm pleased to hear our rooms were clean and our location for your travel needs. It is always a great pleasure to learn that our guests thoroughly enjoy the stay here with us. Also, your feedback holds great value for us and we want to assure you that we are following up with all relevant departments so as to improve our services for all future stays. We will continue to provide comfortable and friendly accommodations to the guests. Please visit us again soon as we love to have the pleasure of welcoming you back as our regular guest!
4 out of 5
by A verified traveler

Posted 7 Oct 2019 on Hotels
Comment from Hotel Management
16 Oct 2019 by aFIRST Hotel Myeong dong, Hotel Management
안녕하십니까 Troy 고객님! 에이퍼스트호텔 명동을 이용해 주셔서 감사합니다. 괜찮으시면 고객님의 경험에 대해 더 많은 이야기를 나누고 싶습니다. 앞으로도 저희 에이퍼스트호텔 명동은 최고의 서비스와 시설로 고객님을 모실 것을 약속드립니다. 고객님의 방문에 감사 드리며 다시 만나 뵙기를 기대하겠습니다. 감사합니다.
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