Ratings based on 79 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
4.4 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2022
가성비는 최고, 뒤에 보이는 한라산도 절경입니다.
by A verified traveler
Posted 11 Jun 2022
Stayed at the property with a group of 17, so we had three of the 3 bedroom units. Pros: Lots of space for our group and beds were comfortable. Located within easy driving distance to Seogwipo restaurants and sights. Cons: 2 of 3 units had mold on the window shades, and staff weren't the most gracious about accommodating room changes. Sofas were covered with sofa covers to hide the crumbling seat cushions. Kitchen supplies were limited. Hotel charges for extra bedding items.
by A verified traveler
Posted 4 Jun 2020
by A verified traveler
Beautiful property but also a let down
Posted 21 Dec 2018 on HotelsBeautiful house, clean and modern. However, (1) staff themselves doesn't seem to be well trained. We had a group of 6 but only 3 bath towels were provided. The front office told us that they will provide for it the next day. When I told them that it would mean 3 of us can't shower did they only brought out another 3 towels. Also, the house has a lot of tech but the problem is that it's all in Korean so we have problems operating a simple thing like the toilet. We can see there's a lot of buttons that can be pushed but we had to spend quite a while figuring out which button is to flush. Same thing with the washing machine. Would have been helpful if they'd attached an instruction manual on how to operate the stuff, if they were not willing to label it for non-korean guests.
by A verified traveler
Nice, spacious apartments
Posted 11 Jun 2018 on HotelsThe apartments here are part of a massive residential complex outside of Seogwipo. Very spacious 2-floor units that comes with 3 rooms, living and dining area and a well-equipped kitchen with a washer. One of the rooms is a Korean-style room and the whole unit has floor heating which is very nice, particular when cold. The units are either on the ground floor with a garden or on the 3rd floor requiring a climb up, with a roof top garden. It seems that the complex is very well catered to Mandarin-speaking guests or owners as the reception is manned by a Mandarin speaking person and the electronic key entry device is voiced in Chinese. Quiet environment as many of the units do not seem to be occupied. Very clean - was not expecting daily service but there was housekeeping coming in to at least clear the rubbish and tidy the place. You will need a car as the complex is out of the city. Dining options are limited around the vicinity although there is a pretty good Korean BBQ nearby. Overall, a very comfortable place to stay for a family and great value for money. A car is essential though.
Recommended
for Familiesby A verified traveler from New York
rental apartment type hotel
Posted 24 Aug 2017
Pros: Room is nice, shuttle service.
Cons: A little more information to the amenity and or the area around it would be nicer.
Location: It's located 15 min away from Seogwipo city by car, no public transportation available in 10 min walk, so need a rental car or need to call a cab.
This is not a typical hotel, I believe it's seasonal rental for tourist and investors.
Not much typical hotel amenities but the room itself is fabulous. It has 3 rooms, 1 master room with master bath, 1 guest room with shower bath in the second floor, 1 tatami room and powder room in the first floor. It's equipped with full kitchen. it even has roof access which I didn't use it with hot weather.
I think it's not quite a place for a couple or family with kids, it's more suitable for a extended family especially with elders.
Reception is not 24/7 and no phone in room, so you may need to call them with your cell phone with external number and you need to request stuffs you need in day time. It's a little weird as a typical hotel.
It provide shuttle service to and from airport, please call them in advance if you do not rent a car.
by A verified traveler
만족스러웠습니다
Posted 23 Dec 2023 on Hotels방이 넓고 쾌적했습니다
중국인 위주의 숙소여서 조금 어색한 부분이 있었고
티비채널이 조금 부족한점 정도 있었지만
가족들이 편안하게 잘쉬다 왔습니다
대가족 추천합니다
by A verified traveler
제주헬스케어타운리조트 4박5일 솔직 방문후기
Posted 3 Oct 2023 on Hotels일단, 건물이 관리가 안되어 있습니다.
블라인드는 전반적으로 노후해서 플라스틱 가루가 많이 떨어지기 때문에 안떨어지도록 얼마나 조심해서 다녔는지 모르겠습니다. 그리고, 이층 큰방 샤워실문을 통해서 물이 새어 나와서 욕조가 있는 바닥에 흥건하게 물이 고여서 많이 위험했습니다.
날마다 수건을 갈아주긴 하는데 수건의 상태는 아주 더러웠습니다. 가져다 주는 수건을 가려서 썼거든요.
어떤 수건은 헤졌고 어떤 수건은 세탁이 제대로 안되어서 지저분 했습니다.
그리고, 환풍기의 필터는 오랜동안 교체가 안되어서 곰팡이 냄새도 많이 났구요...
다음부터는 입실 전에 관리상태를 꼭 확인하고 입실 받았으면 합니다. 다음부터는 방문하지 않으려구요...
Comment from Hotel Management
4 Oct 2023 by 제주헬스케어타운리조트, Hotel Management
안녕하세요. 제주헬스케어리조트 입니다. 우선 즐거워야 할 여행에 불편한 점을 드려 죄송합니다. 저희 리조트는 한라산 중산간에 위치하여, 아랫쪽보다 습도가 높고, 온도는 낮은편입니다. 지속적으로 관리하고 있지만, 그로인한 부식 및 곰팡이 해결이 어려워, 다방면으로 방법을 찾고 있습니다. 그렇다 하더라도 불편함을 끼친 점 다시 한번 사과드립니다. 더욱더 노력하는 제주헬스케어리조트가 되어, 다음 방문때는 그런일이 없도록 하겠습니다. 감사합니다.
by A verified traveler
Posted 12 May 2023
가성비좋고 훌륭한데 주변 편의시설이 부족한것이 흠이나 조용하고 내부시설이 좋음
by A verified traveler
Posted 18 Nov 2022 on Hotels
