Ratings based on 273 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Mar 2022
Great location in the Sangmu area. Close to the subway, which is halfway between the KTX and the Bus Terminal (about 5-7 minutes to each). Lots of restaurants and shopping nearby, and a short walk to 5/18 Memorial Park.
by A verified traveler
Posted 18 Dec 2021
Conveniently located to the subway and airport. Lots of amenities nearby.
by A verified traveler
Affordable stay
Posted 27 Nov 2021 on HotelsWas on a business trip and check in to the hotel. Overall stay was pleasant but do not expect too much from the room. If you are on a budget this hotel is great. Else go for other hotel with better comfort.
by A verified traveler
Posted 20 Oct 2021
Good location in the Sangmu district. Convenient to the subway, KTX, and Airport.
by A verified traveler
Posted 27 Aug 2021
The hotel was convenient for me, it is in a good location for access to the subway and numerous bus lines. The 5/18 Memorial park is a short walk away. Overall, it suited my needs well
Comment from Hotel Management
1 Sep 2021 by 피렌체관광호텔, Hotel Management
Thank you for staying with us. We are so pleased to serve you. Please visit us again.
by A verified traveler
Posted 17 Aug 2021 on Hotels
The hotel style is a bit retro, and I really liked it!
Comment from Hotel Management
21 Aug 2021 by 피렌체관광호텔, Hotel Management
"Thanks for staying with us. We appreciate your feedback!"
by A verified traveler
Semi decent
Posted 1 Aug 2021 on HotelsComment from Hotel Management
4 Aug 2021 by 피렌체관광호텔, Hotel Management
항상 저희 호텔을 이용해 주셔서 감사합니다.
by A verified traveler
Posted 18 Jul 2021 on Hotels
A lovely and very reasonable hotel in Gwangju! The breakfast was a nice bonus as well, you have to pay a little extra but it come with a choice of Korean or American, sometimes Mediterranean, styles. I would definitely recommend!
Comment from Hotel Management
20 Jul 2021 by Firenze Tourist Hotel, Hotel Management
Thank you for staying with us. We are so pleased to serve you. Please visit us again. :)
by A verified traveler
Disappointed
Posted 27 Feb 2021 on HotelsChecked into first room, gave us wrong room. Had to move to next room, and door didn't work... so we had to move again. Currently in the third room (after hours) and we found that the bed has blood stains, and the robes have a big strange yellow stain. The towel has 4 holes (3 big and 1 small). So it's not clean and probably too late to change/ fix it(especially when we already changed 3 times). The original check in took about 30mins. Overall me and my friends dislike this hotel, especially for the price.
Comment from Hotel Management
2 Mar 2021 by Firenze Tourist Hotel, Hotel Management
We are extremely sorry to have you in this situation.
We shared your review in the meeting to make sure there will be no mistake in the future.
Please kindly give us one more change to serve you better. We want to provide you a upgrade coupon for your next time to use much nicer room with a reasonable price.
Sorry for the inconvenience.
by A verified traveler
Posted 15 Feb 2021 on Hotels
Comment from Hotel Management
18 Feb 2021 by Mattia Kim, Hotel Management
저희 피렌체관광호텔을 이용해 주셔서 감사합니다.
앞으로도 고객님들께 최선의 서비스를 제공할수 있도록 노력하겠습니다. 좋은 후기 남겨주셔서 다시 한번 감사드립니다. 항상 건강하시고 행복하세요
