Ratings based on 905 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Great location, friendly staff, high quality service.
by A verified traveler from Littleton
Posted 21 Nov 2024
It sucks that while we were there the adult pool was closedZ
Comment from Hotel Management
22 Nov 2024 by Elroy - Hotel Manager, Hotel Management
Dear Nicholas,Thank you for sharing your feedback with us. We’re sorry to hear that the pool closure affected your stay, and we understand the disappointment. We’re working diligently to complete the maintenance and reopen our facilities as soon as possible.We hope to have the opportunity to welcome you back to Village Hotel Sentosa for a more complete experience in the future.Yours Sincerely,Elroy Laurent Leow"Where you eat, play and explore like a local"
by A verified traveler
Posted 21 Nov 2024
Safe and close to public transportations
Comment from Hotel Management
22 Nov 2024 by Elroy - Hotel Manager, Hotel Management
Dear Eileen,Thank you for your review! We’re pleased to know that you found our location safe and convenient with easy access to public transportation. We hope to welcome you back to Village Hotel Sentosa for another enjoyable stay.Yours Sincerely,Elroy Laurent Leow"Where you eat, play and explore like a local"
by A verified traveler from Delta
Posted 19 Nov 2024
Good swimming pool , close to beach
Comment from Hotel Management
21 Nov 2024 by Elroy - Hotel Manager, Hotel Management
Dear Xiao Juan,Thank you for your feedback! We’re delighted that you enjoyed our swimming pool and proximity to the beach. It’s wonderful to know that our location added to your experience.We look forward to welcoming you back to Village Hotel Sentosa for more memorable moments by the pool and beach!Yours Sincerely,Elroy Laurent Leow"Where you eat, play and explore like a local"
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Elroy - Hotel Manager, Hotel Management
Dear Kirsten,Thank you for taking the time to rate us in Expedia. We appreciate it and looking forward to your next stay with us. Yours Sincerely, Elroy Laurent Leow"Where you eat, play and explore like a local"
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Elroy - Hotel Manager, Hotel Management
Dear GuestThank you for taking the time to rate us a 5 Star in Hotels.com. We appreciate it and looking forward to your next stay with us. Yours Sincerely, Elroy Laurent Leow"Where you eat, play and explore like a local"
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Elroy - Hotel Manager, Hotel Management
Dear Lisa,Thank you for taking the time to rate us a 5 Star in Hotels.com. We appreciate it and looking forward to your next stay with us. Yours Sincerely, Elroy Laurent Leow"Where you eat, play and explore like a local"
by A verified traveler
Posted 6 Nov 2024
Secure and safe environment for children. The hotel and room was clean. Public transport inside Sentosa Island was free and the stations were very close to the hotel.
Comment from Hotel Management
17 Nov 2024 by Elroy - Hotel Manager, Hotel Management
Dear Carlos Andres Acero,Thank you for sharing your positive experience! We’re so glad to hear that you found our hotel safe and child-friendly, and that the clean environment contributed to your enjoyment. It’s great that the free public transport around Sentosa made your stay even more convenient. We look forward to welcoming you and your family back soon!Yours Sincerely, Elroy Laurent Leow "Where you eat, play and explore like a local"
by A verified traveler
Posted 29 Oct 2024
Excellent pool area. Convenient to transport. Needed a bit more seating in the lobby area.
Comment from Hotel Management
30 Oct 2024 by Elroy - Hotel Manager, Hotel Management
Dear Nicky,Thank you for your kind feedback! We’re thrilled to hear that you enjoyed our pool area and found the location convenient for transport.We appreciate your suggestion regarding additional seating in the lobby area. Your feedback helps us enhance the guest experience, and we’ll certainly look into improving this.We hope to welcome you back soon for another great stay!Warm Regards,Elroy Laurent Leow"Where you eat, play and explore like a local"
by A verified traveler
Posted 21 Oct 2024
Was beyond expectations, friendly and helpful staff.
Excellent location
Comment from Hotel Management
23 Oct 2024 by Elroy - Hotel Manager, Hotel Management
Dear Scott,Thank you for your wonderful feedback! We’re thrilled to hear that your stay exceeded expectations and that our friendly, helpful staff made a positive impression. It’s great to know that you enjoyed our excellent location as well.We look forward to welcoming you back for another fantastic stay soon!Yours Sincerely,Elroy Laurent Leow"Where you eat, play and explore like a local"
