Ratings based on 23 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Please see my feedback for improvements
Posted 29 Dec 2023 on HotelsThe room I stayed has
- Poor internet connection. The internet TV kept lagging. Forget about watching TV. One of the reasons I decided to upgrade, however both rooms have the same problems.
- All the TV programs need to pay, even the local Indonesian Channels, however the technician managed to come over to resolve. However, only local channels and a few internet channel is available, in the end due to the poor internet connectivity, its as good as not watching (see above comments).
- a faulty electric kettle. There are rust inside the kettle. Seem like no one has used it due to the condition.
- no drinking water provided. I have upgraded the room and the previous room has drinking water provided.
- no shampoo and soap top up. I needed to wait for the room service to provide before I can have my shower.
The pavement lights on the stairways towards the pool area was not well light up. I missed a step going down at night and almost fell. During the day time I see that some of the lights along the steps have exposed wires and faulty.
Service is very good and I slept comfortably.
by A verified traveler
Posted 19 Nov 2023 on Hotels
The staff are truly amazing,
Rooms latge with a shared pool dor the adjoining room. Which was empty so we had it for your own use. Overlooking the water.
by A verified traveler
Posted 23 Oct 2023
Nice staff and a good pool. The rooms are quiet and the beds very comfortable
by A verified traveler
Rajavilla Sangigi
Posted 7 Mar 2020 on HotelsGreat stay, staff were friendly and helped with what ever we needed. Would stay again.
Comment from Hotel Management
9 Mar 2020 by Rajavilla Lombok team, Hotel Management
Dear guest,
We truly appreciate your review and feedback. Our teams are very happily knowing that our guest appreciate their service. Thank you for taking the time to write this review. We wish you all the very best and looking forward to welcoming you again at anytime.
Sincerely yours,
by A verified traveler from Canada
Posted 19 Jan 2020
The property is in a great location with a fabulous Ocean View and only 3 minutes from Senggigi. I would recommend this property to anyone traveling to this area.
Comment from Hotel Management
21 Jan 2020 by Guest Relation Manager, Hotel Management
Dear Mr. Carlos,
Thank you for recommending our hotel to other travelers. We are really appreciate it and happy to know that you enjoy everything from us. We will always try to serve our best. Please come and visit us again.
Our best wishes,
by A verified traveler
Posted 6 Sep 2019
Comment from Hotel Management
13 Sep 2019 by Guest Relation Manager, Hotel Management
Dear guest,
Thank you for staying at Rajavilla Lombok and for giving us perfect rating. We hope you're able to come back again.
Regards,
Elly
by A verified traveler
Posted 7 Aug 2019
Great friendly staff.
Only one constructive comment: a clothes horse in each room, to dry bathers after swimming in the pool. Which you can put outside your room is a necessity.
Comment from Hotel Management
8 Aug 2019 by Guest Relation Manager, Hotel Management
Dear our valuable guest,
Thank you for sharing your thought and feedback in order to improve our resort's services and facilities. Regarding the clothes horse it will be provided upon request, as well as for the hair dryer. Once again thank you for staying with us and we're looking forward to welcoming you again.
by A verified traveler
Posted 7 Aug 2019
Great location set on a cliff with fantastic views
Comment from Hotel Management
7 Aug 2019 by Guest Relation Manager, Hotel Management
Dear Robyn,
Thank you for your feedback, indeed our location is set on the cliff and every rooms offers fantastic view of the Ocean and Lombok Straits. We will be more than glad to welcome you again for your next visit.
Our best regards from Rajavilla Lombok team
by A verified traveler
A true gem in Lombok
Posted 28 Jul 2019 on HotelsThe pool, the views, the food, and most importantly the people of Rajavilla were truly amazing. We would return in a heart beat.
Comment from Hotel Management
29 Jul 2019 by Guest Relation Manager, Hotel Management
Dear Margaret,
I am very pleased to hear that our team made your stay pleasant. The whole team and I are so happy. Thank you very much for your wonderful review. We are very much looking forward to welcoming you back again.
Until then, have a wonderful day!
by A verified traveler
really good resort
Posted 16 Jul 2019 on Hotelsreally nice resort. Not a swimming beach but new that before, and the pool is very good and fantastic views. Breakfast and restaurant very very good.
Comment from Hotel Management
16 Jul 2019 by Guest Relation Manager, Hotel Management
Dear Ian,
Thank you very much for your such great review. Our team work really hard to offer the best food in the best way. We are very happy to see that reflected on your recent visit and we're also delighted that you enjoy the property itself. I will make sure that our team is aware of your lovely feedback.
Thank you for staying with us and looking forward to welcoming you back in the near future.
Best regards,
