Ratings based on 347 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jan 2024 on Lastminute
by A verified traveler
Posted 1 Jan 2023
Good stuff
by A verified traveler
Posted 31 Dec 2022
Spa was closed, wasn’t informed about this ahead of time as I was expecting and “spa and resort” experience. I understand about covid but letting guests know should be a priority.
Food was awful, horrible breakfast. Chowmein at 7 am and greasy meats.
They blasted bad music every night by the pool, as I got to endure every night as I paid extra for a beach front room. Wasn’t even in front of the beach, right in front of the pool with people walking by and screaming constantly.
I had booked this hotel for a week and left after 2 days, and changed to a better hotel, thank god.
Staff were not helpful or friendly, no information or help with sightseeing and tours.
SO many bugs in my room and bathroom, I had a full ant farm near my sink, it was disgusting.
Don’t recommend this place to anyone, there are many other better options just down the road.
by A verified traveler
Posted 8 Mar 2020
Lovely grounds, restaurant and position on beach.
Comment from Hotel Management
17 Mar 2020 by LA Isfandiari, Hotel Management
Dear Guest,
Thank you for your kind review.
We look forward to welcoming you back in the near future.
Kind regards,
by A verified traveler from Western Australia
Posted 28 Jan 2020
This property is great, more villa style rooms with more of a local atmosphere. The staff were terrific and the location was great only a small taxi ride to Sengiggi.
Comment from Hotel Management
17 Mar 2020 by LA Isfandiari, Hotel Management
Hi Todd,
Thank you for your great review!
Happy to know that you like the atmosphere of our resort hotel.
We look forward to welcoming you back on your next trip to Lombok.
Best regards,
by A verified traveler
Posted 17 Jan 2020
Nice rooms, beautiful grounds, good breakfast and really nice staff
by A verified traveler
Posted 12 Jan 2020
Rooms were nice and staff are all friendly, only thing is that the airport is too far off from the hotel.
by A verified traveler from Los Angeles
Posted 7 Jan 2020
The staff was amazing and accommodating every step of the way! There is a daily happy hour deal, and the oceanfront property is a sight to see!
by A verified traveler
Posted 7 Jan 2020
by A verified traveler
Posted 5 Dec 2019
Beautiful place to stay. Clean and tidy. Gardens well maintained awesome amenities.
