Ratings based on 984 Verified Reviews

4.5 out of 5
87% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 4 Jan 2025
Nice clean food was good , breakfast is worth the add on
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Dec 2024
4 out of 5
by A verified traveler

Posted 6 Dec 2024
Staff was nice. Bus station and trains near hotel
4 out of 5
by A verified traveler from Laval

Posted 22 Nov 2024
A little crownded when we were there, but staff was super nice and everything else was great.
3 out of 5
by A verified traveler

Posted 18 Oct 2024
Liked the easy access to public (train) transportation. Did not like the deferred maintenance. Many little things needed taking care of. Mostly though the air-conditioning was set too warm with very limited ability to control.
2 out of 5
by A verified traveler

avoid even looking to book

Posted 9 Oct 2024 on Hotels
This hotel claimed that I had made a reservation with them, when in fact I had not. I was unable to prove that to their satisfaction, so I went ahead and stayed at the hotel. When I checked in, I recalled exactly why I did not make a reservation and it was because the only single room they had available was for a handicap person. The staff at the hotel is not to blame only their manager and online service department. Also I found silver fish, which is an insect that lives in the sewer system, running along the baseboard of my room.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Oct 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Oct 2024 on Hotels
5 out of 5
by A verified traveler

Posted 4 Oct 2024
Very helpful staff public transit close and easy to use.
4 out of 5
by A verified traveler from Hickory

Posted 30 Sep 2024
Not as close to the city center as I had hoped although surrounded by places to eat and near the U-bahn