Ratings based on 130 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2023
by A verified traveler from seattle, wa
Posted 10 Apr 2019 on Travelocity
Overall the property is nice, but could use a re-fresh and some renovation. Everything appears to be a little dated in the common areas (couches, carpet, rugs, etc) The staff is incredibly friendly, polite and helpful and the best part of the stay.
by A verified traveler
Enjoyed hot spring even for a short visit.
Posted 23 Feb 2019 on HotelsI stayed by myself for a business. The food was great, room was very clean, spa was so relaxing. I would stay there again!
by A verified traveler
Posted 16 Jan 2019 on Orbitz
by A verified traveler
Posted 2 Dec 2018 on Hotels
Great place👍
by A verified traveler
Perfect stay in “Hidden Japan”
Posted 19 Jun 2018 on HotelsReally nice onsen hotel in a rather remote area of Japan.
Typical Japanese hospitality, where everybody went out of their way to do their absolutely best
by Joshua
Spend more time Sendai
Posted 21 Apr 2017 on HotelsFrom the moment we walked to the door someone was already running to our aid to help with the luggage. This treatment continued during our whole stay, everyone went out of their way to make us feel special. The hot springs and massage were the ultimate in relaxation. We found the food outstanding. To get the most out of your stay you must share a song on the karaoke! This was the most relaxing and fun time of our trip to Japan. My only regret was that we did not spend more time in Sendai.
Recommended
for Couplesby A verified traveler from keene, United States of America
Very upscale
Posted 1 Nov 2016
Pros: It would be very hard not to relax here. Yukatas were soft and comfortable.
Cons: All slippers were the same size, none fit me
Location: Akiu is apparently home to a number of nice hotels. A nice shopping complex up the road but you would need a car to get there.
Rather like taking a Ryokan experience and superimposing a luxury spa. We did not even manage to get our bags into the entry without having a young attendant in kimono insist upon her loading them into a luggage cart and bringing them inside for us. Staff had very little English but made every effort to make our sign-in seamless. We had a traditional tatami room, which was more like a small house in scale. The onsen experience was delightful. Breakfast and dinners we took in the Japanese restaurant, all top quality. We were the only non-Japanese guests (at least, we never saw any others). Our room had traditional floor seating but also a sitting area next to the balcony with regular chairs/table, lovely view and very quiet (at least until the buses started their motors in the morning).
Recommended
for Everyoneby A verified traveler
old style Japanese Onsen ryokan with huge baths.
Posted 20 Mar 2016
Pros: Meals excellent, baths, enviroment
Cons: Building is old but with nice atmosphere, may be changing.
Location: 15km from downtown Sendai
Comfortable relaxed stay I enjoyed. Only 25minutes driving frm Sendai.
by A verified traveler
Posted 20 Dec 2024
とても良かったです！
