Ratings based on 211 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Sep 2024
Every thing good.
by A verified traveler
Posted 14 Aug 2024
Excellent breakfast, superb selection of amenities, quiet, clean and comfortable rooms, and such friendly and helpful staff. I will be staying here from now on over other properties in the area.
Comment from Hotel Management
16 Aug 2024 by Sotetsu Fresa Inn Sendai, Hotel Management
Thank you for staying at the Sotetsu Fresa Inn Sendai.We are very happy to hear that you gave us a high evaluation of your stay and would like to thank you from the bottom of our hearts.We are very happy to receive your compliments on our staff's hospitality, and we are very encouraged by your kind words.We will continue to strive to provide services that are close to our guests and strive to be a hotel that is loved by many of our guests.We hope you will visit us again when you come to Sendai.Thank you very much for your stay.Sotetsu Fresa Inn Sendai
by A verified traveler
Posted 12 Aug 2024
The Sotetsu Fresa Inn is one of the best three star hotels in the downtown Sendai area. It’s conveniently located to Sendai station and near shopping on Clis Road. Being that it’s on a side street, it’s very quiet. The rooms are small but efficiently designed, the beds are firm and comfortable, and the Japanese buffet breakfast is one of the best I’ve ever had. The only negative is that the shower curtains have a musty smell due to humidity during summer months. I would imagine this isn’t a problem in winter, but I’ve found this to be a common problem with any hotel in Japan that uses cloth shower curtains.
Comment from Hotel Management
12 Aug 2024 by Sotetsu Fresa Inn Sendai, Hotel Management
Thank you for staying at Sotetsu Fresa Inn Sendai.We are very grateful for the high evaluation of your stay with us.Our breakfast is based on the theme of "local production for local consumption," and we offer a Japanese/Western buffet breakfast featuring local Miyagi cuisine and local ingredients purchased from the Sendai morning market.We are very pleased to read that you enjoyed our breakfast.However, we are very sorry to hear that the smell of the shower curtain in the bathroom interfered with your comfort.We will share your comments with our cleaning staff and will take measures to remedy the situation.We hope that you will use our hotel again on another occasion.Thank you very much for your stay.Sotetsu Fresa Inn Sendai
by A verified traveler
Posted 15 Jul 2024
Comment from Hotel Management
17 Jul 2024 by Sotetsu Fresa Inn Sendai, Hotel Management
Thank you for staying at Sotetsu Fresa Inn Sendai.We would also like to thank you again for taking time out of your busy schedule to send us your comments.Based on the origin of our hotel's name, "Fresa," which means "Fresh," "Sense," and "Amenity," our staff will strive to provide you with a fresh and pleasant feelingand comfortable service with a sincere smile and hospitality, and sincerely hope that you will have a meaningful stay with us. We sincerely hope that your stay with us was a meaningful one.We look forward to seeing you again.Thank you very much for your stay.Sotetsu Fresa Inn Sendai
by A verified traveler
Posted 28 Jun 2024 on Hotels
Comment from Hotel Management
28 Jun 2024 by Sotetsu Fresa Inn Sendai, Hotel Management
Thank you for staying at Sotetsu Fresa Inn Sendai.It is a great encouragement for us to hear from our guests that they had a comfortable stay.We will continue to strive to provide our guests with services that are more attentive to their needs so that we can offer a comfortable stay to as many guests as possible in the future.We hope that you will take advantage of our services again.than you!!
by A verified traveler from Portland
Posted 26 Jun 2024
Great place and a wonderful location
Comment from Hotel Management
26 Jun 2024 by Sotetsu Fresa Inn Sendai, Hotel Management
Thank you for staying at Sotetsu Fresa Inn Sendai.We would also like to thank you again for taking time out of your busy schedule to send us your comments.Based on the origin of our hotel's name, "Fresa," which means "Fresh," "Sense," and "Amenity," our staff will strive to provide you with a fresh and pleasant feelingand comfortable service with a sincere smile and hospitality, and sincerely hope that you will have a meaningful stay with us. We sincerely hope that your stay with us was a meaningful one.We look forward to seeing you again.Thank you very much for your stay.Sotetsu Fresa Inn Sendai
by A verified traveler
Highly recommended hotel
Posted 31 May 2024 on HotelsGreat hotel with excellent, friendly and helpful staff. Good location within a few minutes walk of Sendai Station. Tasty breakfast buffet (especially the beef curry). Room tvs provide status on laundry machine availability.
Comment from Hotel Management
2 Jun 2024 by Sotetsu Fresa Inn Sendai, Hotel Management
Thank you for staying at Sotetsu Fresa Inn Sendai.We are very pleased that you gave us such a high evaluation of your stay and would like to thank you from the bottom of our heart.We are very pleased to hear your compliments on our front desk staff's hospitality.Our breakfast is based on the theme of “local production for local consumption,” and we offer a Japanese/Western buffet breakfast featuring Miyagi's local cuisine and local ingredients from the Sendai morning market.We are relieved to read that you enjoyed our breakfast.We will continue to strive to provide breakfast that will make you feel Miyagi.We hope you will visit us again when you come to Sendai.Thank you very much for your stay.Sotetsu Fresa Inn Sendai
by A verified traveler
Posted 22 May 2024
Friendly staff
Comment from Hotel Management
23 May 2024 by Sotetsu Fresa Inn Sendai, Hotel Management
Thank you for staying at the Sotetsu Fresa Inn Sendai.We are very happy to hear that you gave us a high evaluation of your stay and would like to thank you from the bottom of our hearts.It is most encouraging for all of us to hear your compliments on the hospitality of our employees.We will continue to strive to provide services that are close to our guests and strive to be a hotel that is loved by many of our guests.We hope you will visit our hotel again when you come to Sendai.Thank you very much for your stay.Sotetsu Fresa Inn Sendai
by A verified traveler
Posted 3 Apr 2024
Convenient and clean, good breakfast
Comment from Hotel Management
4 Apr 2024 by Sotetsu Fresa Inn Sendai, Hotel Management
Thank you for staying at Sotetsu Fresa Inn Sendai.We would also like to thank you again for taking time out of your busy schedule to send us your comments.Our breakfast is a Japanese/Western buffet breakfast with local ingredients from the Sendai morning market and Miyagi's local cuisine.We are very happy to hear that you enjoyed our breakfast.We will share your feedback with our breakfast room staff and continue to strive to provide breakfast that will make many of our guests feel as if they were in Sendai.We hope you will visit us again when you come to Sendai.Thank you very much for your stay.Sotetsu Fresa Inn Sendai
by A verified traveler
Posted 27 Mar 2024
Convenient and clean, staff are also nice.
Comment from Hotel Management
31 Mar 2024 by Sotetsu Fresa Inn Sendai, Hotel Management
Thank you for staying at Sotetsu Fresa Inn Sendai.We would also like to thank you again for taking time out of your busy schedule to send us your comments.It is very encouraging to hear your compliments about our front desk staff's hospitality.We will continue to strive to provide customer-oriented services and aim to be a hotel that is loved by many of our guests.We hope you will visit our hotel again when you come to Sendai.Thank you very much for your stay.Sotetsu Fresa Inn Sendai
