Ratings based on 374 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jul 2024
Good placement for the hotel. Decoration is a bit dated but I’m not complaining about that. Hotel is right on top of shopping and lots of restaurants and bars and a 5 minute walk from Sendai starion
by A verified traveler
Posted 1 Jun 2024
by A verified traveler
立地以外は平均以下
Posted 26 Feb 2024 on Hotels朝食なし素泊まりシングルです。出張で利用しました。
場所は地下鉄、バス停ともに近く便利な場所です。
部屋は、清潔とはいえません。私は非喫煙者ですが空室がなく喫煙室に滞在しましたが、部屋は黄色く、窓も少ししか開かないので匂いが辛かったです。
ランプも汚れていました。
フロントの女性スタッフの無愛想な対応は嫌な気持ちになりました。
by A verified traveler
Posted 11 Nov 2020 on Hotels
Comfort room, decent size. Easy walk to the station. Close to shops and restaurants, included the pedestrian promenade.
by A verified traveler
Mediocre than it’s name. 3/5
Posted 16 Mar 2020 on HotelsI’d like to consider this place more as a budget hotel than more of a premium place as it’s name states. Staff was mostly friendly, although they couldn’t speak English well. The room was very quaint; small yet livable. Unfortunately the bed was hard as a rock and the AC control could only be set to heat.
by A verified traveler
Central location and easy to get to
Posted 11 Jan 2019 on HotelsAs in Japanese hotels, the staff are unfailingly polite. Their English is somewhat limited but we had no issues communicating. Breakfast is available for an additional cost. I did not sample the breakfast so I cannot comment on the value nor content. if you want a full American style breakfast there is a McDonalds about 5 minutes away or a local cafe 5 minutes the other way. I do not know if there was any dinner service in the hotel as we ate at a few of the many local restaurants.
The hotel is reasonably close to many of the covered shopping arcades and Sendai Station is a brisk 10 minute walk away.
The room we rented only had a double bed but was manageable for two people. It would be ample for one person for one. The bathroom was clean and functional. The room was very hot when we arrived but by turning down the heat and opening the window slightly we achieved a very comfortable temperature. I would stay there again.
Comment from Hotel Management
13 Feb 2019 by suzuki, Hotel Management
This time at Hotel Premium Green Hills
Thank you for staying with us.
All the staff are very pleased with the word of praise.
We do not have dinner service, but our hotel breakfast is popular. Please also enjoy it when you stay again.
We are waiting for your continued use thanks to the staff.
Front Sukuiki Mako
by A verified traveler
Posted 26 Oct 2018 on Hotels
Comment from Hotel Management
23 Nov 2018 by アシスタントマネージャー 菊地昌信, Hotel Management
またのご利用をお待ちしております。
by A verified traveler from Seattle
Posted 15 Oct 2018
Convenient location. Close to Clis Road...a huge shopping plaza with plenty of restaurants and stores. Hotel is a 15 minute walk to Sendai Station. Hotel staff was friendly and helpful. Breakfast buffet was excellent...if you love Japanese food, which I do. Not the Hilton or Marriot, but it more than met our needs.
Comment from Hotel Management
15 Oct 2018 by Ｍ，Ｋｉｋｕｃｈｉ, Hotel Management
Thank you for staying with us this time.
Thank you very much for your compliment.
I will continue to encourage this and continue to encourage better customer service.
Also, if there is an edge, please come to Japan and Sendai by all means
We'll be expecting you.
by A verified traveler
Posted 14 Oct 2018 on Hotels
Dated and dirty
Comment from Hotel Management
15 Oct 2018 by Ｍ，Ｋｉｋｕｃｈｉ, Hotel Management
I am very sorry.
We will thoroughly clean the room.
by A verified traveler
Convenient and friendly city hotel
Posted 2 Oct 2018 on HotelsIt was a very spacious room including a sitting area with chairs. Very rare in Japan! Bed was very firm. Choice of assorted extra toiletries at check in and tea making facilities in the room. Breakfast was an extensive Japanese style buffet, decent value at 800 yen. Location was very good, 10 min walk to the train station and close to shopping and restaurants. The room included use of a Japanese smart phone with free data and calling, a very nice perk! Not everyone at reception spoke English but they always gave good service. Overall good value for money in Japan.
Comment from Hotel Management
11 Oct 2018 by フロント 千坂, Hotel Management
Thank you very much for staying at our hotel.
It seems that you were satisfied about breakfast and the room and the whole staff is very happy.
Encouraging customers' words, we aim to be a hotel that is more satisfying.
We are looking forward to seeing you again from the bottom of our staff.
Hotel Premier Green Hills
Front staff Chikaka
