Ratings based on 10 Verified Reviews
4.2 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Unwelcoming
Posted 2 Dec 2019 on HotelsI'm a little confused by some of the reviews for this place. I saw a lot of people boasting about how nice the staff were. But when I got there all I got were annoyed looks. Pretty sure staff members only said 10 words to me.
That said if you don't mind getting "Why are you here" and "Leave" looks. And just want to be left alone. This place is okay. Though another complaint is staff members love to stomp. 11pm at I heard staff stomping their way up/down stairs.
Comment from Hotel Management
5 Dec 2019 by Hostel KIKO, Hotel Management
Dear Spensor,
Thank you very much for choosing Hostel KIKO and leaving us reviews. We are sincerely sorry for the discomfort you felt during your stay. We value our customers opinions and would like to thank you for bringing this to our attention.
We truly hope to meet you again in the future.
Your sincerely,
Hostel KIKO
by A verified traveler from Sendai
Posted 4 Nov 2019
The lively nature and friendly staff made me love my stay in Kiko's. Each room has a unique feature wall painted by an artist. The mattresses were a bit thin making sleeping at certain angles uncomfortable but the bedding and rooms felt very clean. The 2 communal areas gave plenty of room and made it very easy to meet new people. It was also nice having a kitchen available with stove tops
by A verified traveler
Posted 2 Nov 2019
Great hostel! Easy 20 minute walk from Sendai station. Close to 7/11 and restaurants. Staff are really friendly and helpful. Kitchen and dining area were well equipped with cooking and eating utensils. Very clean toilets, showers, and dorms. Good vibes all around. 100% would stay again.
by A verified traveler
Posted 28 Mar 2020 on Hotels
by A verified traveler
Posted 29 Feb 2020 on Hotels
by A verified traveler
Posted 26 Dec 2019 on Hotels
by A verified traveler
事務的な対応に少しガッカリ…
Posted 25 Nov 2019 on Hotelsチェックインが遅くなりそうで電話を入れたらとにかく２４時までには…って。これから関東を出るって言ってるのに気をつけての一言もなく事務的でさっさと電話を切られちゃいました。そりゃ分かってるけど雨の中高速飛ばして向かいました。
到着したら応対してくれた方も普通でしたが…。
Comment from Hotel Management
5 Dec 2019 by Hostel KIKO, Hotel Management
この度はご宿泊いただきまして誠にありがとうございます。不快な思いをさせてしまったことお詫びいたします。申し訳ございません。お客さまからのご意見・ご要望を大切に受け止め、すべてのお客さまに満足してご利用いただける宿をスタッフ一同で全力で作らせていただきます。何卒今後ともよろしくお願い致します。
by A verified traveler
Posted 25 Nov 2019 on Hotels
離仙台車站需要走一段，大約15-20分鐘。附近有一間24小時西友超市，走路大概6.7分鐘左右。周邊是很安靜的住宅區，門前是一小段巷子路，STAFF會客氣請住客協助check out離開時把行李箱用提的走這一小段路，應該是怕吵到周邊居民。
by A verified traveler
Posted 12 Nov 2019
房間走道小，不方便打開行李箱。民宿位於住宅區，附近只有一家超商...
by A verified traveler
Posted 6 Nov 2019 on Hotels
