Ratings based on 216 Verified Reviews
4.6 Room cleanliness
4.1 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Sep 2024
overall it was good, thanks
Comment from Hotel Management
7 Sep 2024 by Henn na hotel Senada kokubun-cho, Hotel Management
Thank you for staying at our hotel and sharing your review with us.The Manager and Staff would like to thank you for the wonderful comments.Our warm hospitality awaits your return sometime soon. Thank you.
by A verified traveler
Not bad but not good either
Posted 18 Aug 2024 on HotelsLocation was convenient, staff was friendly but the beds were rock hard and the pillow even worst. The room was spacious.
We stayed 4 nights, asked for cleaning on the 3rd, and they didn't clean the room because our pyjamas were on the bed. That was a first for me. The breakfast was not worth the price. It was literally pasta OR omelette and rice.
Concept is fun, and it was not too expensive so I guess it's okay. But I can't promise I'll go again.
Comment from Hotel Management
6 Sep 2024 by Henn na hotel , Hotel Management
Thank you for staying at hotel and sharing your review with us.The Manager and Staff would like to thank you for the wonderful comments.We will be utilizing your feedback to improve our service and rooms. We look forward to your next stay.Thank you.
by A verified traveler
Posted 3 Aug 2024 on Hotels
by A verified traveler
Posted 28 Jul 2024
by A verified traveler
Posted 14 Jul 2024 on Hotels
by A verified traveler
Posted 4 Jul 2024 on Orbitz
by A verified traveler
Posted 12 Jun 2024 on Hotels
by A verified traveler
Posted 8 Jun 2024
Staff-less check in and check out which worked well. Located near the main shopping strip and about 15-min walk from JR Sendai station this hotel is convenient for most travellers. The hotel itself is modern, new, fairly clean. Surprisingly had a LG closet styler in my room! Things to improve include adding more wall-mounted hooks in the bedroom and bathroom, as the narrow space behind the door was barely sufficient. Else it is a great hotel!
Comment from Hotel Management
9 Jun 2024 by hennnahotel, Hotel Management
Thank you for staying at our hotel and sharing your review with us.The Manager and Staff would like to thank you for the wonderful comments.Our warm hospitality awaits your return sometime soon. Thank you.
by A verified traveler
Posted 30 May 2024 on Hotels
by A verified traveler
Posted 14 Apr 2024 on Hotels
