Ratings based on 445 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
The staff make this place!!! We were treated like family and always greeted. Plus it’s a beautiful site.
Comment from Hotel Management
15 Nov 2024 by Angga Adiguna, Hotel Management
Dear Gabi, Thank you for your 5-star review, such an amazing moment to received this. We love to hear that our talents keep delivering the best of us. We do hope in the near future we can serve you again. Stay in touch. Smiley thanks, Angga AdigunaGeneral Manager
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Angga Adiguna, Hotel Management
Dear Lawrence, Thank you for your 5-star review, we love to serve you during your holiday in Bali. In the near future we are please to welcoming you back for more amazing experience. Smiley thanks, Angga AdigunaGeneral Manager
by A verified traveler
Posted 7 Oct 2024
Good
Comment from Hotel Management
10 Oct 2024 by Angga Adiguna, Hotel Management
Dear Vaibhav, Thank you for spending your time in rating us perfectly. we love to welcoming you back soon. Smiley thanks, Angga AdigunaGeneral Manager
by A verified traveler
Posted 21 Sep 2024
Excellent hotel.
Comment from Hotel Management
22 Sep 2024 by Angga Adiguna, Hotel Management
Dear Bethaney, Thank you for spending your time in rating us 5-star. We love to hear that you love the experience that we delivered. In the future, we love to welcoming you back soon. Smiley thanks, Angga AdigunaGeneral Manager
by A verified traveler
Posted 9 Sep 2024
Excellent property lovely staff and facilities were great!
Comment from Hotel Management
9 Sep 2024 by Angga Adiguna, Hotel Management
Dear Erica, Thank you for spending your valuable time in reviewing our resort. We love to hear that you satisfied with our product and services. In the near future, please welcome back for more wow experience. Smiley thanks, Angga AdigunaGeneral Manager
by A verified traveler from Woodland Hills
Posted 2 Sep 2024
This was an amazing way to arrive to Bali. The staff was so friendly and the breakfast was amazing…Thank you!
Comment from Hotel Management
5 Sep 2024 by Angga Adiguna, Hotel Management
Dear Monica, Thank you for your 5 star review. We love to heat that you have a wonderful experience with us. Thank you for appreciating our talents and also breakfast. In the near future we love to welcoming you back soon. Smiley thanks, Angga AdigunaGeneral Manager
by A verified traveler
Posted 30 Aug 2024
Comment from Hotel Management
31 Aug 2024 by Angga Adiguna, Hotel Management
Dear Sherrey, Thank you for your 5-star review, just amazing! We love to welcoming you back soon. Smiley thanks, Angga AdigunaGeneral Manager
by A verified traveler from Greenwood
Posted 8 Aug 2024
Very nice for me and friends
Comment from Hotel Management
11 Aug 2024 by Angga Adiguna, Hotel Management
Dear Julian Davis, Thank you for your 5-star review. We love to serve you during your holiday in Bali. In your next holiday we love to welcoming you back for more wow experience. Smiley thanks, Angga AdigunaGeneral Managerangga.adiguna@balitonys.com
by A verified traveler
Posted 14 Jul 2024 on Lastminute
Bathroom needs an upgrade in the room we stayed in. The kitchen staff were very helpful and could not do enough for you.
Comment from Hotel Management
16 Jul 2024 by Angga Adiguna, Hotel Management
Dear Giovanni, We deeply sorry for the inconvenience that you experience during your stay with us. Surely this will be our concern in the management to solve the issue. And thank you for your compliments to our kitchen talents who always cook the best for you. In the near future we are please to welcoming you back for much better experience. Smiley thanks, Angga AdigunaGeneral Manager
by A verified traveler
Posted 26 Jun 2024 on Hotels
Comment from Hotel Management
27 Jun 2024 by Angga Adiguna, Hotel Management
Dear Liang, Thank you for your review and love to serve you during your stay. Look forward to welcoming you back soon. Smiley thanks, Angga AdigunaGeneral Manager
