Ratings based on 162 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
We loved our stay at Seiryu, the Villa was gorgeous, the staff were lovely and accommodating. It could probably do with a lick of paint, and the the area isn’t really the centre of anything but it’s close to the beach and has everything you need! Loved the pool, outside area and how massive the bed and house were
Comment from Hotel Management
30 Sep 2024 by Lina, Hotel Management
Dear Cameron,Warmest greeting from The Seiryu Villa Seminyak....Thank you for staying with us recently and also thank you for taking your valued time to write a review.We are happy to hear that you enjoy your stay and our aim is to make our guests feel comfortable and relax. Thank you for your compliments to all of our staff member who were always ready to serve you in their best way. Your positive comments and feedback is very important for us to be better in the future.We are looking forward to welcoming you back again next time to The Seiryu Villa.Kind regards,
by A verified traveler
Posted 3 Mar 2024
Wonderful place to relax and forget your cares. Delightful little pool and condo and quiet. Breakfast was brought to our room and served in the lovely kitchen! Yum!
Comment from Hotel Management
4 Mar 2024 by Putu Tedy, Hotel Management
Dear Joanie,Thank you so much for your kind words and for taking the time to share your experience at Seiryu Villa Seminyak. We're thrilled to hear that you found our villa to be a wonderful place to relax and unwind.It's fantastic to know that you enjoyed the tranquil atmosphere of our villa, along with the delightful little pool and villa. We take great pride in providing a serene environment where our guests can truly escape and forget their cares.We're also delighted that you enjoyed our breakfast service. It's always our goal to ensure that our guests start their day off right with delicious meals served with care and attention to detail.We truly appreciate your feedback and hope to have the pleasure of welcoming you back to Seiryu Villa Seminyak for another memorable stay in the future.Warm regards,Putu TedyOperation ManagerSeiryu Villa Seminyak
by A verified traveler
Posted 14 Aug 2023
Comment from Hotel Management
6 Sep 2023 by The Seiryu Villas, Hotel Management
Dear Joinul, Good Afternoon and Warmest Greeting from Seiryu Villa Thank you very much for your review and we really appreciate it. We always do improvements to ensure our guests enjoy staying with us. feel free to share your experience during your stay to ensure we understand what the client wants during a stay at our villa and improve them in the future. hopefully, we could welcome you back to our villa and do not forget to put on your list holiday.
by A verified traveler
Posted 1 Jun 2023
Not recommended… Very disappointed, the villa was dark there were no proper chairs to sit on, the lounge was floor level and no outside chairs. When we asked the staff they said that’s their decor. Very dark inside and dated, breakfast was cold. The place does not match the photos online.
Will not stay here again.
Comment from Hotel Management
3 Jun 2023 by The Seiryu Villas, Hotel Management
Dear Mr/s. James Armitage,Sunny greetings from The Seiryu Villas.First of all, we do apologize for the inconvenience caused during your stay. Since we are a Japanese concept, we could not fill your request as mentioned. meanwhile, during your stay, we receive only positive feedback and did not get any negative feedback during your stay. we ensure we will do our best to find the best solution to resolve your problem. Hopefully we could assist you in futureWarm Regards,The Seiryu Villas
by A verified traveler
Posted 22 Feb 2023
We had a couple of issues during our stay but overall had an okay experience there.
1. We arrived back to the villa after being out for the morning to find the front door completely unlocked after the cleaners had been. We had not secured our valuable items and we literally walked in off the street with no staff at reception. So anyone could have entered our room from the outside.
2. We arrived perfectly on time for check in at 2pm but were told the room wasn’t ready and to go for a walk for 30 mins. When we returned the room still was not ready and in total we weren’t able to check in until after 3pm.
3. There were no spare toilet paper rolls and we were given half a roll to start with so ended up running out.
The villa is nice and spacious but definitely has some wear and tear.
Comment from Hotel Management
23 Feb 2023 by Jefri, Hotel Management
Dear Mr. Jordan, Thank you for taking time out of your busy day to leave us with a candid review. We appreciate your wonderful comment regarding our villa. However, I would like to offer a sincere some of apology on our security not satisfied. I fully understand the discomfort this has caused you. Again, I do apologize and regret that this impacted your experience at our villa.While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your next stay as best as it can be. Best Regards, Jefri Erimartha Operation Manager
by A verified traveler
Posted 26 Dec 2022
There was multiple leaks in my villa. Also the villas needs some work and updates.
The staff on the other hand was amazing.
Comment from Hotel Management
26 Dec 2022 by Jefri, Hotel Management
Dear Mr/s. Reshma Jhangimal, Thank you for taking time out of your busy day to leave us with a candid review. We appreciate your wonderful comment regarding our villa location and the staff friendly with you . However, I would like to offer a sincere some of apology regarding on our properties product. I fully understand the discomfort this has caused you. Again, I do apologize and regret that this impacted your experience at our villa.While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your next stay as best as it can be. Best Regards, Jefri Erimartha Operation Manager
by A verified traveler
Posted 18 Jul 2022
by A verified traveler
Posted 21 Oct 2021 on Lastminute
by A verified traveler
great stay
Posted 22 Jan 2020 on HotelsAll round great stay, all the staff were really friendly and was on hand with any queries we had. The villa set out is great with the swimming pool coming up right up to your bathroom door, Breakfast was always at what time we wanted it rather than a set time which was great. The hotel sorted us out a bike for us to explore seminyak and was a very reasonable price. Highly recommend, thanks for a great stay.
Comment from Hotel Management
23 Jan 2020 by Jefri, Hotel Management
Dear Mr. Lewis, Thank you very much for sharing your feedback which we value greatly. This is our pleasure to have you stay with us at The Seiryu Boutique Villa Seminyak and we are glad to know that you had wonderful the experiences. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. I’d like to express our gratitude for your compliments to our excellent service and the staff is very friendly with you. With your positive feedback our team will certainly be motivated to enhance further guest’s interactions. We look forward to welcome you again in the next holiday.
by A verified traveler
Posted 16 Jan 2020 on Wotif
The staff were amazing and very helpful and accommodating. The villa was really well equipped with a self contained kitchen, jacuzzi, pool, shower, TVs and lounges inside and out. The location is not bad - short walk to the beach and main shopping strip but is on a backstreet. There are always plenty of taxis and people around though.
Comment from Hotel Management
16 Jan 2020 by Jefri, Hotel Management
Dear Mr/s. Anonymous,
Thank you very much for sharing your feedback which we value greatly. This is our pleasure to have you stay with us at The Seiryu Boutique Villa Seminyak and we are glad to know that you had wonderful the experiences. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. I’d like to express our gratitude for your compliments to our excellent service and the staff is very friendly with you. With your positive feedback our team will certainly be motivated to enhance further guest’s interactions. We look forward to welcome you again in the next holiday.
