Ratings based on 982 Verified Reviews

4.5 out of 5
84% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Nov 2024
5 out of 5
by A verified traveler

Posted 21 Nov 2024
Staff are polite, friendly, helpful and go extra mile to help.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Nov 2024
4 out of 5
by A verified traveler

Posted 19 Nov 2024
The hotel is nice but should put more lighting in the suite corridor especially in front of the lift. Its very dark there. They should spray more air fresheners inside the room and hallways as it doesn't smell that good. The rooms floors are not shiny. The steps outside the hotel should be marked as it is not safe for guests. I lost my step twice because the color is the same i didn't notice it's a step down.
4 out of 5
by A verified traveler

Posted 16 Nov 2024
No morning shoes in rooms require modern tv
5 out of 5
by A verified traveler

Posted 13 Nov 2024
Absolutely beautiful stay, extremely helpful and accommodating staff, great facilities and dining options.
4 out of 5
by A verified traveler

Posted 4 Nov 2024
It was okay
5 out of 5
by A verified traveler

Posted 3 Nov 2024
Perfect
5 out of 5
by A verified traveler

Posted 3 Nov 2024
Rooms were very spacious and comfortable only one problem bathrooms ver dark and the only mirror was there so hard to apply makeup and see what you were doing
4 out of 5
by A verified traveler

Posted 2 Nov 2024
Hotel massage was not very clean, towels were smelly and unclean, oil used was too much and inconvenient, causing discomfort. Masseuses had no strength at all even when asked to apply more pressure. One of the most expensive massage we had was at your hotel and it was not even good. The therapists we got on call ourselves were way better than your hotel service massage.