Ratings based on 57 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Apr 2024
by A verified traveler
Bon rapport qualité/prix
Posted 21 Mar 2024 on HotelsLe lit est très confortable et la literie est propre. La chambre est spacieuse et au rez de chaussé c'est agréable d'être directement sur la piscine. Il y a un beau coin salon à l'extérieur sur le bord de la piscine, très agréable pour y siroter une boisson. Outre le lit et la literie, la propreté laisse à désirer, l'intérieur des tiroirs de meubles sont sales de même que plusieurs coins de la chambre incluant le réfrigérateur. Une odeur désagréable se dégage du drain de douche. Nous avions 2 chambres et les deux avaient ce problème. La piscine est agréable mais mal entretenue. L'hotel est situé dans le fond d'une petite ruelle et est difficile à trouver quoique l'hotel est bien situé dans le quartier.
by A verified traveler
Posted 28 Feb 2024 on Hotels
by A verified traveler
Posted 30 Jan 2024
Location was great, property was clean except bed linen and towels were worn and stained …
by A verified traveler
Posted 15 Sep 2023
First of all, the rooms are just as advertised. Very spacious, comfy and nicely decorated, clean as well. The pool and surrounding needs a bit of TLC maybe because the property has been functioning for years. Situated in a very central yet secluded location. 5/5 on location wise. Staffs are also helpful. Kudos.
Downside. The wifi is un-usable on times, especially when the rooms are occupied. We couldn't even open simple apps like grab on wifi so if you decide to work here maybe come with your own solution for connectivity.
Thing to take note : They have an on going construction just in front of the property so if you decide to spend most of the time on property would not be a good idea to choose this location for a year or so. The construction doesn't seem to be working consistently so sometimes will be quiet. Once they have fixed that situation and give the external areas a bit of refresh TLC will definitely make the place 5/5 for the price we pay. I rated 4 stars for the room and the location. Can improve a bit.
by A verified traveler
Would have been great
Posted 6 Aug 2023 on HotelsPros - big spacious room that looked quite modern… nice bathroom… good location.
Cons - booked a non refundable room (booked a few days prior to arriving), there was an option for a twin room… not long after I get an email saying they cannot guarantee this… so I obviously couldn’t cancel as I’d loose the whole amount… then on arrival we had to pay and extra 200k per night for another bed… just felt ripped off as I selected a twin in the booking. I suggest do not have this available if you cannot guarantee or fulfill this for your guests.
- something was coming up through the shower drain on the last morning… too big for a gecko… but told staff and they came with insect repellent…. We turned the shower on for a while after and it didn’t reappear… but I’d probably look into that?? Whatever it was, it wasn’t small.
Comment from Hotel Management
5 Sep 2023 by Bagus, Hotel Management
We're so sorry that you had a negative experience with us. We have followed up and resolved each issue you raised and will ensure smoother communication in future.Hopefully we'll see you on your next trip!
by A verified traveler
Posted 4 May 2023 on Hotels
Comment from Hotel Management
28 Jun 2023 by Drew - Manager, Hotel Management
Dear Brandee, thanks so much for staying with us and I'm sorry to see you had a disappointing stay.I'm pleased that as of July 2023, this property is under new management from one of Bali's top villa management companies. We are working hard to ensure that each and every one of our guests has an amazing experience at Room and Vespa Studios moving forward!
by A verified traveler from Melbourne
Posted 12 Feb 2020
Great location, very central yet quite and cozy.. The staff is so kind and friendly. I would definitely stay here again on my next trip..
by A verified traveler
Posted 18 Sep 2019 on Lastminute
Great value for money. Lovely atmosphere and perfect location
Comment from Hotel Management
25 Sep 2019 by Room & Vespa Management, Hotel Management
Thank you so much for stay with us and also for your feedback. We are really appreciate it.
by A verified traveler
Posted 7 Aug 2019
Cosy B & B in good location with lots of cafe and across thd road from flea markets
Comment from Hotel Management
29 Aug 2019 by Room & Vespa Management, Hotel Management
Thank you for staying with us and thank you for your feedback. We are really appreciate it.
