Ratings based on 974 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Dec 2024
Nice rooms, nice variety of breakfast, friendly staff. Would have been nice to have a pool not right in front of dining area but overall good stay.
by A verified traveler from Vancouver
Posted 18 Dec 2024
The staff were absolutely lovely, very attentive, helpful, and friendly. The facility was clean, and in a convenient location.
by A verified traveler
Posted 15 Dec 2024
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
8 Dec 2024 by Ryan Wardhana, Hotel Management
Dear Mr. Rodney,Warmest greetings from Hotel Horison Seminyak, where leisure meets pleasure.Thank you for your recent stay with us. We do appreciate your feedbacks.Please accept our apologies for some aspects of your stay that you found not to be at your expectations.We will discuss as a team to see how we can improve on some of the points that you have highlighted . We have always been committed to continuously give our guest a memorable experience with indigenous hospitality.Kind regards,Ryan WardhanaGeneral Manager
by A verified traveler from Earlville
Posted 1 Dec 2024
Comment from Hotel Management
8 Dec 2024 by Ryan Wardhana, Hotel Management
Dear Mr. David,Warmest greetings from Hotel Horison Seminyak, where leisure meets pleasure.Thank you for your recent stay with us. We do appreciate your feedbacks.Please accept our apologies for some aspects of your stay that you found not to be at your expectations.We will discuss as a team to see how we can improve on some of the points that you have highlighted . We have always been committed to continuously give our guest a memorable experience with indigenous hospitality.Kind regards,Ryan WardhanaGeneral Manager
by A verified traveler
Posted 28 Nov 2024
Loved the people,place and position
Comment from Hotel Management
1 Dec 2024 by Ryan Wardhana, Hotel Management
Dear Mr. David,Warmest greetings from Hotel Horison Seminyak, where leisure meets pleasure!With this letter, we would like to convey our gratitude for your support to staying with us during your holiday in Bali.Thank you for taking the time to write a comment of your experience with us.We were very pleased to learn that you had a wonderful and an enjoyable experience with usWe have always been committed to continuously give our guest a memorable experience with indigenous hospitality.On behalf of the entire team, we certainly look forward to welcoming you back to our hotel in the near future.Very best regards,Ryan WardhanaGeneral Manager
by A verified traveler
Posted 27 Nov 2024
Excellent stay. Stayed 2 weeks and very comfortable. Amenities are as expected.
Comment from Hotel Management
28 Nov 2024 by Ryan Wardhana, Hotel Management
Dear Mr. Alan,Warmest greetings from Hotel Horison Seminyak, where leisure meets pleasure!With this letter, we would like to convey our gratitude for your support to staying with us during your holiday in Bali.Thank you for taking the time to write a comment of your experience with us.We were very pleased to learn that you had a wonderful and an enjoyable experience with usWe have always been committed to continuously give our guest a memorable experience with indigenous hospitality.On behalf of the entire team, we certainly look forward to welcoming you back to our hotel in the near future.Very best regards,Ryan WardhanaGeneral Manager
by A verified traveler
Posted 26 Nov 2024
Staff were great and helpful and rooms were nice. Only issue we had was that there was a smoking area in the middle/opposite the lift, which cigarettes fumes moves into the hallway and into our room.
Comment from Hotel Management
28 Nov 2024 by Ryan Wardhana, Hotel Management
Dear Mr. Mark,Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you appreciated the helpfulness of our staff and the comfort of our rooms.We deeply regret the inconvenience caused by the smoking area near the lift, and we sincerely apologize for the discomfort this caused during your stay. Please rest assured that we have noted your concerns and will review this matter carefully to ensure it does not impact the experience of our valued guests in the future.Your feedback is invaluable to us as we continuously strive to enhance the quality of our services. We truly appreciate your understanding and hope to have the pleasure of welcoming you back for a more enjoyable stay.Warm regardsRyan WardhanaGeneral Manager
by A verified traveler
Posted 22 Nov 2024
Everything good.specially the restaurant menu
Comment from Hotel Management
28 Nov 2024 by Ryan Wardhana, Hotel Management
Dear Mr/s. Martha Lucia,Warmest greetings from Hotel Horison Seminyak, where leisure meets pleasure!With this letter, we would like to convey our gratitude for your support to staying with us during your holiday in Bali.Thank you for taking the time to write a comment of your experience with us.We were very pleased to learn that you had a wonderful and an enjoyable experience with usWe have always been committed to continuously give our guest a memorable experience with indigenous hospitality.On behalf of the entire team, we certainly look forward to welcoming you back to our hotel in the near future.Very best regards,Ryan WardhanaGeneral Manager
by A verified traveler
Posted 17 Nov 2024
Convenient location. Close to the beach. Excellent customer service and very clean. Will stay again.
Comment from Hotel Management
28 Nov 2024 by Ryan Wardhana, Hotel Management
Dear Mr/s. Howdy,Warmest greetings from Hotel Horison Seminyak, where leisure meets pleasure!With this letter, we would like to convey our gratitude for your support to staying with us during your holiday in Bali.Thank you for taking the time to write a comment of your experience with us.We were very pleased to learn that you had a wonderful and an enjoyable experience with usWe have always been committed to continuously give our guest a memorable experience with indigenous hospitality.On behalf of the entire team, we certainly look forward to welcoming you back to our hotel in the near future.Very best regards,Ryan WardhanaGeneral Manager
