Ratings based on 488 Verified Reviews

4.3 out of 5
84% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Nov 2024
5 out of 5
by A verified traveler

Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Igor Raicevic, Hotel Management
Dear Vladimir,Thank you for sharing your review.On behalf of the entire team, we do hope to have the pleasure of welcoming you back in the future and certainly hope that your next experience will be as enjoyable as the last.Best Regards,Igor RaicevicGeneral Manager
5 out of 5
by A verified traveler

Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Igor Raicevic, Hotel Management
Dear Phillip,Thank you for sharing your review.On behalf of the entire team, we do hope to have the pleasure of welcoming you back in the future and certainly hope that your next experience will be as enjoyable as the last.Best Regards,Igor RaicevicGeneral Manager
5 out of 5
by A verified traveler

Posted 11 Nov 2024
The Grand Seminyak lifestyle boutique was 5 stars. The service was amazing, front of house staff Ari and Witya accommodated all our requests and were super friendly as were all the hotel staff. The room was beautiful and spacious almost like a small house inside a hotel, with our own pool just outside our back door. Food was delicious for all meals breakfast lunch and dinner and room service. For those who book early tour adventures where you are required to be picked up before breakfast speak to the front of house staff the day before as the can organise a breakfast box that you can take with you (unfortunately we where not aware of this until we left one morning but something we took note of for the future) If you have a late flight home and spend some time walking around before heading to the airport they also provide a shower room to freshen up before you leave. This location is directly at the beach front could ask for a wonderful holiday. We would definitely stay again.
Comment from Hotel Management
11 Nov 2024 by Igor Raicevic, Hotel Management
Dear Sarah Jane,Thank you for your lovely review and for choosing The Grand Seminyak! It’s wonderful to hear that Ari, Widya, and the rest of our team made such a positive impact on your stay, I’ll be sure to share your kind words with them.We are thrilled you enjoyed your spacious room and pool, along with our food offerings across all meals. It’s also great that you found our “freshen up” shower room useful for your late departure. We strive to provide these small conveniences to ensure every part of your stay is smooth and enjoyable.I appreciate your feedback regarding the breakfast box, and I’m sorry you weren’t informed about this option beforehand. We'll make sure our team is even more proactive in sharing these tips with future guests, especially those heading out early for adventures.Thank you again for your warm words and recommendation, and we can’t wait to welcome you back for another wonderful holiday!Warm regards,Igor RaicevicGeneral Manager
5 out of 5
by A verified traveler

Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Igor Raicevic, Hotel Management
Dear Cevon,Thank you for sharing your review.On behalf of the entire team, we do hope to have the pleasure of welcoming you back in the future and certainly hope that your next experience will be as enjoyable as the last.Best Regards,Igor RaicevicGeneral Manager
5 out of 5
by A verified traveler

Posted 31 Oct 2024
The ocean view room was perfection! Spacious and a stunning room. Room was serviced twice a day. Staff we so friendly and always met you with a smile. Would definitely go back there.
Comment from Hotel Management
1 Nov 2024 by Igor Raicevic, Hotel Management
Dear Maybelle,Thank you for your kind words! It’s wonderful to hear that you enjoyed the ocean view room and found it spacious and stunning. Our team is committed to creating memorable experiences, and they’ll be thrilled to know that their smiles and service made your stay special. We look forward to welcoming you back for another perfect stay in the future!Kind regards,Igor RaicevicGeneral Manager
5 out of 5
by A verified traveler

Posted 30 Oct 2024
Great staff. Each person greeted me by name.
Comment from Hotel Management
31 Oct 2024 by Igor Raicevic, Hotel Management
Dear Rod,Thank you for your kind words! We’re delighted to hear our team made you feel welcome and that you experienced our personalized service. Knowing that each team member greeted you by name truly reflects the warm atmosphere we strive to create for every guest. We look forward to welcoming you back and making your next stay just as memorable!Warm regards,Igor RaicevicGeneral Manager
5 out of 5
by A verified traveler

Posted 16 Oct 2024
An absolute gem of our child with a great staff. The pool is wonderful. I believe this property was an on Tara at one time. The breakfast are wonderful. I would definitely come back again.
Comment from Hotel Management
16 Oct 2024 by Igor Raicevic, Hotel Management
Dear Seth,Thank you so much for your kind words! We’re thrilled to hear that your family had such a wonderful time, and that our team helped make your stay memorable. We're glad you loved the pool—it’s always a favorite for both kids and adults alike! You’re absolutely right, the property does have a rich history, and we’re delighted that you enjoyed our breakfast offerings. We look forward to welcoming you and your family back again soon for another unforgettable stay!Warm regards,Igor RaicevicGeneral Manager
1 out of 5
by A verified traveler

Posted 10 Oct 2024
Comment from Hotel Management
11 Oct 2024 by Igor Raicevic, Hotel Management
Dear nancy,Thank you for taking the time to review our hotel. We deeply value all feedback, as it helps us continually improve our services and facilities.I'm sorry to see that your experience didn't meet your expectations. While you didn't leave specific comments, I'd love to learn more about what went wrong during your visit. Your insights are important to us, and we are committed to making the necessary changes to ensure a better experience for you and all our guests in the future.
5 out of 5
by A verified traveler from Sylmar

Posted 30 Sep 2024
Beautiful hotel water front . Very clean room are nice and stuff is very friendly and helpful .
Comment from Hotel Management
30 Sep 2024 by Igor Raicevic, Hotel Management
Dear Bachir el khoury,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the beautiful waterfront location and found the rooms clean and comfortable. It's great to know that our team made a positive impression with their friendliness and helpfulness. We always aim to provide a welcoming atmosphere for our guests, and we're glad it resonated with you. We look forward to having you back for another fantastic stay!Warm regards,Igor RaicevicGeneral Manager