Ratings based on 425 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
We loved everythingggggggggggg about our townhouse and the staff. I celebrated my birthday with them and they catered to me hand and foot LITERALLY. From the in house full body massage and flower bath to the exceptional job the staff did on my flower pool, not to mention they morning of my bday they gathered all the staff and showed up to my door with a cake singing happy birthday I thought that was the coolest. Overall 10/10
Comment from Hotel Management
25 Nov 2024 by Hendra, Hotel Management
Dear Ms. Brittani Edmondson,Thank you for your wonderful review and for choosing Cicada Luxury Townhouses. We are overjoyed to hear that your stay was nothing short of brilliant, and that our staff, facilities setting met your expectations perfectly.Your kind words about our staff, the spa, and your birthday surprise will be our encouragement to maintain and then go beyond our guest satisfaction.We hope you have a lovely day and w hope to see you again in Cicada.Best regards,Cicada Management
by A verified traveler
Posted 15 Nov 2024
My parents and I had a wonderful experience during our stay at this lovely townhouse.
- The location was ideal, being in close proximity to the beach, temple, shopping center, and beach clubs.
- The room was spacious and comfortable.
- The staff was exceptionally kind and friendly, demonstrating great accommodation and communication skills.
- The breakfast was delicious and generous in quantity.
- The complimentary shuttle service to nearby locations was a convenient amenity.
Overall, it was an excellent stay and I highly recommend this establishment to anyone seeking a peaceful and comfortable home away from home.
Thank you for your hospitality.
Comment from Hotel Management
16 Nov 2024 by Hendra, Hotel Management
Dear Ms. Cathy Moon,Warmest greetings from Cicada Luxury Townhouses.Thank you for taking the time to share your experience during your recent stay at Cicada Seminyak.Is always a pleasure to know that our guest had a lovely experience with us. Thank you for highlighting many aspect of us such as the breakfast, staff and location, and describing us as your home far away from home. Once again, thank you for choosing us, and we can't wait to welcome you back for another fantastic stay in the future.Best regards,Cicada Management
by A verified traveler
Posted 17 Sep 2024
Comment from Hotel Management
17 Sep 2024 by Hendra, Hotel Management
Dear Ms. Rena Ohri,It was a pleasure to have you recently and we are so happy to know that you enjoyed your stay at Cicada Luxury Townhouses.Thank you for giving us a perfect score at Expedia Review and we hope that you indeed had the best experience during stay with us.We hope that you shall give us another chance to serve you again in the future.Best regards,Cicada Management
by A verified traveler
Posted 28 Aug 2024
Comment from Hotel Management
31 Aug 2024 by Hendra, Hotel Management
Dear Mr faisal Esaadi,It was a pleasure to have you recently and we are so happy to know that you enjoyed your stay at Cicada Luxury Townhouses.Thank you very much for giving as a 5 star review during your stay in Cicada.We are of course looking forward to welcoming you again in the near future.Warm regards,Cicada Management
by A verified traveler from SINGAPORE
Posted 5 Aug 2024
An excellent choice for a stay in Seminyak. Location is in a quiet street just a few minutes walk to the beach and 10mins walk to the busy seminyak square area. Townhouses are very spacious and tastefully furnished and the breakfast served in your room is very good with a decent range of choices. The main pool is a good size and is a nice place to relax. Above all the staff are excellent, super friendly and accommodating.
Comment from Hotel Management
6 Aug 2024 by Hendra, Hotel Management
Dear Mr. Daniel,Warmest greetings from Cicada Luxury Townhouses.Thank you for sharing your review of your recent stay in Cicada Seminyak.It was a pleasure to welcome you again to our villa, and to the island.Thank you for your compliment to our facilities, breakfast and room service, main pool, location and the most important our staff.We are proud that our performance and services could reach our guests' satisfaction.We hope to welcoming you again in the near future.Best regards,Cicada Management
by A verified traveler
Posted 30 Jun 2024
My second stay in this property.
Everything was amazing from check in process to my complimentary trip back to airport. Their staff is super attentive, bf options are delicious and it’s an amazing personalized approach which is common for boutique hotels.Our villa was specious and quiet.each detail was in tact .Location is near by to all shoppings and walking sites.They made our stay comfortable and pleasant
Comment from Hotel Management
1 Jul 2024 by Hendra, Hotel Management
Dear Ms. Katrina,Thank you for taking your time to share this review of your repeat stay with us.We appreciate your kindness in describing your experience during your stay in Cicada Seminyak beautifully.Your satisfaction is our goal, and we hope are able to serve you again in the future.Looking forward to welcoming you back again in Cicada.Best regards,Cicada Management
by A verified traveler
Posted 21 Jun 2024
Staff were fantastic
Definitely come back
Very quiet, good breakfast
Comment from Hotel Management
22 Jun 2024 by Hendra, Hotel Management
Dear Mrs. Daniela Gedz,Thank you for your review of your recent stay in our property. We are glad that you loved our property and also for highlighting our staff, and breakfast.Thank you for supporting us and we are looking forward to welcoming you back in the near future.Kind regards,Cicada Management
by A verified traveler
Posted 18 May 2024
Very good staff
Comment from Hotel Management
22 May 2024 by Hendra, Hotel Management
Dear Mr. Fady Shmaoon,Thank you for your wonderful review and for choosing Cicada Luxury Townhouse Seminyak.We are overjoyed to hear that your stay was great, and that our staff haven met your expectations perfectly.Is always a pleasure to know that our guest had a lovely experience with us. Your positive review means a lot to us.We hope to be able to serve you again in another occasion soon.Best regards,Cicada Management
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
21 Apr 2024 by Hendra, Hotel Management
Dear Mr. Paul Farnworth,Thank you for staying in Cicada recently and for sharing your rate of our property.We are delghted to hear that you put the best mark available on the revies poimt.We are looking forward to welcoming you back again in the future.
by A verified traveler
Posted 16 Mar 2024 on Lastminute
Great room with very comfy bed. Staff very attentive and daily servicing of our room was excellent. Breakfast is included and is brought to the room … you’ll need to order daily from reception … it was not offered. Overall we loved our stay would definitely consider staying again.
Comment from Hotel Management
22 Mar 2024 by Hendra, Hotel Management
Dear Ms. Natalie,Thank you very much for spending your valuable time to write a review at Expedia. Your input has been in noted, and it will be a fuel for us to strife and become better in the future.We would love to welcome you again in the future. Please kindly contact us first in advance if you wish to do so.Best regards, and have a great weekend please.Cicada Luxury Townhouses.
