Ratings based on 28 Verified Reviews

4.9 out of 5
80% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 22 Jun 2024
This was a highlight of our Italy trip. Family and staff took very good care of us. The property is well appointed, the wellness centre is great, and the convenience of a gondola right out your back door was fantastic. The hotel also offered set dinners every evening Which we took Part in all our nights And the food was great as was the breakfast. Wish me a happy birthday without any prompting, which was a special touch. Would not hesitate to stay here again.
Comment from Hotel Management
22 Jun 2024 by Fam. Zingerle, Hotel Management
Dear Kristopher,thank you very much!It's been a pleasure for us to host you and we definitely hope to see you again!Kind regards from Val Gardena,
5 out of 5
by A verified traveler

Posted 20 Jun 2024
I cannot recomend this hotel enough. We had the comfort double room, it was lovely, cosy but plenty big enough with an incredible view. The balcony got evening sunshine so you can sit out and enjoy the view. They have a restaurant which does a 5 course evening meal with a couple of options for some of the courses, very tasty and great value. Plenty of things out at breakfast, even a machine so you can squeeze fresh orange juice! The staff were friendly and very helpful, I sincerely hope we return before long.
Comment from Hotel Management
21 Jun 2024 by Fam. Zingerle, Hotel Management
Dear Katherine,thank you very much for your wonderful review!We would definitely love to be able to host you in our house again!Kind regards from Val Gardena,
5 out of 5
by A verified traveler

Pleasant stay with great food

Posted 3 Feb 2024 on Hotels
The hotel is in a great, quiet location, 50 meters from the Col Raiser gondola, great for skiing in the Seceda area. The room was large, comfortable, and clean, with lovely decor. We stayed with half-board and both breakfast and dinner were really good. Especially dinner, with delicious and varied dishes, beautifully presented. Each dinner has a salad buffet, one starter, one first dish and a second main, followed by desert. Service was very fast and nice. In the afternoon, they offered cake in the bar, which was a nice touch after a day of ski. The wellness area has a sauna and a small whirlpool, but it is nudist only.
Comment from Hotel Management
3 Feb 2024 by Fam. Zingerle, Hotel Management
Dear Mr. Joao,thank you for your awesome review and for choosin us!It's been a pleasure to host you and we would be glad to be able to welcome you again sometime!Kind regards
5 out of 5
by A verified traveler

Posted 20 Sep 2023
Great location within the Western Dolomites! Will certainly be back!
Comment from Hotel Management
21 Sep 2023 by Fam. Zingerle, Hotel Management
Thank you very much Mr. Daniel!We would be glad to welcome you again!Kind regards,
5 out of 5
by A verified traveler

Posted 9 Aug 2023 on Hotels
Everything was great
Comment from Hotel Management
9 Aug 2023 by Fam. Zingerle, Hotel Management
Thank you very much!
5 out of 5
by A verified traveler

Posted 8 Jul 2023 on Hotels
Comment from Hotel Management
9 Jul 2023 by Fam. Zingerle, Hotel Management
Dear Ian,thank you very much!Kind regards,
5 out of 5
by A verified traveler

Posted 3 Jul 2023
Comment from Hotel Management
5 Jul 2023 by Fam. Zingerle, Hotel Management
Thank you very much Ms. Collette!
5 out of 5
by A verified traveler

Posted 3 Jul 2023 on Hotels
Lovely stay here. Absolutely stunning view from our room on the 3rd floor. Spotlessly clean. Food amazing. What more can I say. We had 3 nights here but could have easily stayed longer.
Comment from Hotel Management
4 Jul 2023 by Fam. Zingerle, Hotel Management
Thank you very much Ms. Hazel!We're glad you've enjoyed your stay and we definitely hope to be able to host again in the future!Kind regards from Val Gardena,
4 out of 5
by A verified traveler

Good experience

Posted 13 Mar 2023 on Hotels
Excellent service, great food. The rooms were ok & clean - 3* rating is fairly accurate. Ski-in description is accurate but it is located on the “wrong” side of the ski slopes which give you access to a limited number of slopes and if you want to go to the greater ski area you need to take a bus or a train which is located nearby.
Comment from Hotel Management
16 Mar 2023 by Hotel Jägerheim, Hotel Management
Dear Mr. Calin,thank you for your beautiful review and for visting us!Actually it is the first time we see somebody complaining about our positioning concerning the skiing: it is true that you have to take the underground cable car Val Gardena Ronda Express to get to the other side and to the Sellaronda, but its entrance is only 50 m from us and the "ride" to the other side takes about 1,5 min, less than any other lift or gondola that you are using for skiing and it's still comprehended in th Skipass.We hope to be able to host you again in our house!Best regards from sunny Val Gardena,
5 out of 5
by A verified traveler

Posted 12 Mar 2023
Absolutely wonderful! From the food to the wonderful staff to The perfect location I wouldn’t change a thing and can’t wait to Return!
Comment from Hotel Management
13 Mar 2023 by Hotel Jägerheim, Hotel Management
Dear Laura,thank you very much for the awesome review!We're glad you've enjoyed your holidays and would really happy to welcome you in our house again!Best regards from Val Gardena,