Ratings based on 55 Verified Reviews
1.9 Room cleanliness
2.7 Service & staff
2.6 Room comfort
1.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Mar 2024
Comment from Hotel Management
8 Mar 2024 by Sam , Hotel Management
We appreciate you taking the time to review, we apologize for any inconvenience you may have encountered during your stay, we try to give a comfortable and economical stay to our guests, we are sorry we fell below your expectations we would have liked to change your room to make it right, we invite you back to make your stay comfortable and enjoyable.
by A verified traveler
Posted 23 Feb 2024
Comment from Hotel Management
6 Apr 2024 by Sam, Hotel Management
Thank you for your support, we look forward to your stay with us on your next visit
by A verified traveler
Posted 28 Mar 2023
Comment from Hotel Management
4 May 2024 by Raj, Hotel Management
We appreciate your review. Please come back rate us again. We shall exceed your expectations
by A verified traveler
Posted 23 Jul 2022
Cockroaches in the hotel
by A verified traveler
Posted 4 Apr 2022
Sheets were dirty. Room look used.
Comment from Hotel Management
5 Apr 2022 by SAM, Hotel Management
We are sorry you were not satisfied with your stay, All rooms are cleaned and sheets washed after a guest departs, We have advised out cleaning crew to do a better job.
We take all reviews seriously and appreciate your feedback.
by A verified traveler
Unless you like filth, don't stay there
Posted 10 May 2021 on HotelsTraces of feces in the toilet, dirt on the sink top, stuff on the floor indication not swept. Complained to housekeeper who spent less than five minutes in the unit then left. The condition of the room did not change. Complained to management who refunded money.
Comment from Hotel Management
11 May 2021 by Sam, Hotel Management
We apologize to you for the inconvenience you suffered while staying with us, we have made aware the housekeeping staff of the issue. Each critique is very important for us. We assure you that all feedbacks are taken seriously. Allow us to apologize on behalf of our hotel and will use this information to do the needful to make it an enjoyable stay of our guests
by A verified traveler
Posted 21 Mar 2021
When I got to the hotel at around 1am (on a road trip), there was no one at the window. I called the number posted. The person picked up and did not say anything. When I said "Hello", he responded "WHAT?". I explained I had a reservation, he seemed annoyed and said he had no more rooms and I should cancel the reservation.
Comment from Hotel Management
21 Mar 2021 by Sam, Hotel Management
We are sorry for your inconvenience we were heavily overbooked, because we are a budget hotel and have very low prices. when you arrived there was a sign on the window NO VACANCY your payment was refunded , there was nobody in the office as they were helping other guests in another room - We regret your experience and hope to see you again at your next trip this way.
by A verified traveler
Posted 20 Mar 2021
100 yd from the highway, noise all night, cops had to come, dog barking. Couldn't wait to get out of there at 5:00 a.m.
Comment from Hotel Management
20 Mar 2021 by Sam, Hotel Management
I apologize to you for any inconvenience that you suffered while staying with us. We do not want anyone to leave our property and not be happy. I can assure you these issues could have been addressed had you reported we could have changed your room and do want to say I sincerely apologize. Each critique is important to us as we strive for continuous improvement. I hope you too see you again on your next trip to Selma, NC.
by A verified traveler
Posted 21 Oct 2020 on Hotels
Comment from Hotel Management
2 Nov 2020 by Sam , Hotel Management
We are sorry we could not meet up to your expectations we strive to keep our guests happy and give them the best customer experience, although we are not aware of the reason for your ratings, we will try to give our best at your next stay with us
by A verified traveler
Posted 9 Oct 2020
Comment from Hotel Management
11 Oct 2020 by Sam, Hotel Management
I apologize to you for any inconvenience while staying at our motel, we do not want any gust leaving unhappy. Although we are not aware of the reason for your rating. Each critique is very important for us to improve the quality of service and services. We try our best to continually improve at the best affordable rate to our budget customers