Ratings based on 330 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
We had a room that was dangerous for someone to stay in - they had cleaned carpet and forgot to turn on A/C and the floors were wet and it caused a slip and fall situation as you left the carpet and went on tile to bathroom area- very dangerous and also NO hot water in bathroom shower - I was so upset and disappointed
Comment from Hotel Management
11 Nov 2024 by vanessa baker, Hotel Management
Keith, Thank you for bringing this to my attention.We will look into the situation. We are truly sorry for the inconvenience and not meeting your expectations. We ask for you to give us an opportunity to make it right for you.
by A verified traveler
Posted 28 Oct 2024
All staff were Friendly
by A verified traveler
Posted 14 Oct 2024
I have never felt so desolate in my life. This bathroom was like a real swamp. The edge of the bathtub was completely damaged and covered in mold, and the shower… it was truly disgusting. It was infested with that horrendous vegetation. It's simply repulsive. To make matters worse, after nine hours of driving, I arrived only to find this disaster in the middle of the night. It is truly unacceptable.
Comment from Hotel Management
11 Nov 2024 by vanessa baker, Hotel Management
Annika, Thank you for bringing this to my attention. We will look into this situation, and we are truly sorry for the inconvenience and not meeting your expectations. We really appreciate your feedback and look forward to making this right for you
by A verified traveler
Posted 4 Oct 2024
the pool was green, the shower head was taller than the curtain and the water was coming over the top all in the floor. the workout room didnt have air and breakfast was really goo however the coffee was cold..
by A verified traveler
Posted 26 Aug 2024
by A verified traveler
Connie
Posted 24 Aug 2024 on HotelsThe room was amazing, very neat and clean, it di not smell.
by A verified traveler
Posted 19 Aug 2024
It was clean, my grands love the pool and it was gated
by A verified traveler
Posted 17 Aug 2024
Wet floor and bad smell breakfast tables dirty trash overfull coffee on the floor
by A verified traveler
Posted 9 Aug 2024 on Hotels
by A verified traveler
Posted 7 Aug 2024
The hotel pool looked a little suspect. But the rooms were nice and clean
