Ratings based on 62 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Aug 2023
Our room was very nice, but the grounds needed a lot more attention. Check in was a bit ordinary, and the place was under staffed
by A verified traveler
Posted 23 Aug 2022
Beautiful outlook from the room.
Clean, very hospitable staff. Fantastic location.
by A verified traveler
Posted 26 May 2022
My son and I were traveling through Bali post Covid and I believe that all reviews including this one need to take into account that many of the accommodations in Bali are newly opened after being closed for two years. Gajah Mina is at the end of a very small road. As you approach keep this in mind and trust Google maps. They are actively renovating the lobby area but there is clear signage to check in at their Secret Bay restaurant. Leave your car or bike parked by the lobby lot and follow signs to the restaurant. Staff will help with bags. It’s a little worrying as you arrive but the staff was super friendly and welcoming. Our room was spotless and the ac had even been turned on before we arrived. The included breakfast was simple toast butter jam and coffee but the bread and jam were homemade and really good. The owner is French and the property reflects a European design sense. The bungalows were well kept and pleasingly designed with garden views. The pool was large and clean. This is a large property that includes two spectacular points with surf and sunset views and a beautiful private bay in between. We only used our stay as a stopover between travel days around Bali. This would make a good place to stay if you were looking to surf or were traveling with a family. There are no easy options for eating within walking distance but everything we had at the restaurant was good. Gajah Mina was doing a great job.
by A verified traveler
Posted 25 Feb 2021
I booked a room but when i showed up no one qassat the property. I walked around the extensive grounds but found no staff, amd the reception building was padlocked. I ended up having to scramble to find another place to stay.
Expedia had bettwr refund me on this.
Comment from Hotel Management
16 Mar 2021 by Tyas, Hotel Management
Dear Mr. Edo,
i would like to clarify :Due to the Covid 19 regulations. the check in is at Secret Bay Restaurant. It is clearly written on the front entrance.You finally find the restaurant and spent two nights with us.You Girl Friend paid all the bills at the restaurant with her credit card ; Aikawa Megumi.I do not understand ,you pretend ,you didn't stay with us. You did fill up the registration form yourself .I hope you enjoyed your stay at Gajah Mina Beach Resort
Kind Regards
by A verified traveler
Posted 12 Dec 2020 on Hotels
by A verified traveler from Gold Coast, Australia
Posted 16 Mar 2020 on Wotif
Gajah Mina is so peaceful, it was the perfect place for me to relax and enjoy the environment. The restaurant, Secret Bay restaurant, is in such a perfect place overlooking Secret Bay ... wow what a fabulous view for breakfast each morning.
The pool was wonderful too with both shade and sun areas.
The villa itself was quite secluded, which was just what I was looking for.
by A verified traveler
Posted 2 Mar 2020
The resort is amazing. Close to 2 beaches and it has its own secret cove. Nice pool and good breakfast included with lots of fruit. Staff are really nice.
by A verified traveler
dial set to 11 out of 10
Posted 3 Jan 2020 on HotelsLike living in a Hokusai (the famous wave painting artist ). Magic location and artful design. Only 12 separate Balinese cabins , my had private yard with garden gate and six foot high ivy covered walls. I almost don't want to give too good a review, least this Magic location gets over burdoned by tourists like much of Bali.
Comment from Hotel Management
4 Jan 2020 by Bina, Hotel Management
Dear Mr. Richard,
Thank you for taking time to review our property. We are glad to hear that.
We look forward to welcoming you back soon for next trip.
Kind Regards
by A verified traveler
Posted 30 Dec 2019 on Hotels
Comment from Hotel Management
4 Jan 2020 by Bina, Hotel Management
Dear Mr. Rowan,
Thank you for taking time to review our property.
We look forward to meet you soon for next trip.
Kind Regards
by A verified traveler
Posted 28 Dec 2019 on Hotels
A beautiful hotel. Quiet and private villas in a natural setting.
Comment from Hotel Management
30 Dec 2019 by Bina, Hotel Management
Dear Sir,
Thank you for your review.
We hope we can meet you on the next trip.
Kind Regards,
