Ratings based on 310 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024
by A verified traveler
Posted 21 Sep 2024
by A verified traveler
Posted 1 Sep 2024
The room given to us was terrible. Not properly organised for four adults family. We have to upgrade and pay extra. Breakfast ok . Restaurant food very good . Will recommend to stay but for five star hotel they should have staff 24 hrs with good English.
by A verified traveler
Posted 9 Aug 2024
The entire staff was very friendly. The room was very clean and modern. The hotel’s restaurant was absolutely clean and had delicious food.
The front reception was always ready to answer my questions and find a resolution. This hotel has a great spa, swimming pool, and gym area that is absolutely clean and safe for everyone. Gafer is in charge of greeting guests at the front desk and he is an amazing person! He helped me with lots of things during my stay at the hotel, and he was always ready to go out of his way to help and to make sure we were satisfied. He is the guy you can count on! I highly recommend this hotel and I will go back to this hotel when I go back to Konya!
I can only say to the entire staff: Thank you! You made us feel like we were in our home!
Comment from Hotel Management
23 Aug 2024 by Hotel Management, Hotel Management
Dear Guest,First of all, thank you for your valuable comments and feedback. We will be happy to see you in our hotel again.
by A verified traveler
Posted 30 Jul 2024
Very convenient and excellent staff
Comment from Hotel Management
23 Aug 2024 by Hotel Management, Hotel Management
Dear Guest,First of all, thank you for your valuable comments and feedback. We will be happy to see you in our hotel again.
by A verified traveler
Posted 3 Jul 2024
Excellent hotel for stopover . New and spacious room . A wide variety of breakfast options. Clean and comfortable.
Comment from Hotel Management
18 Jul 2024 by Hotel Management, Hotel Management
Dear Guest,First of all, thank you for your valuable comments and feedback. We will be happy to see you in our hotel again.
by A verified traveler
Posted 19 Jun 2024 on Hotels
Comment from Hotel Management
18 Jul 2024 by Hotel Management, Hotel Management
Dear Guest,First of all, thank you for your valuable comments and feedback. We will be happy to see you in our hotel again.Hotel Management
by A verified traveler
Posted 18 Jun 2024
Excellent
Comment from Hotel Management
18 Jul 2024 by Hotel Management, Hotel Management
Dear Guest,First of all, thank you for your valuable comments and feedback. We will be happy to see you in our hotel again.Hotel Management
by A verified traveler from APO
Posted 16 Jun 2024
Stayed at this hotel two separate times in a weeks period. First time was great, no complaints.
Second time. Doorman was very nice and good at his job. Employees in general very nice and friendly. Modern/new hotel, clean, spacious and easy to get around.
Complaint. Arrived around 2030 hours. Drapes on room are drawn shut and very dark to try and find key card holder to turn on lights. Air conditioning not working. First attempt maintenance person said it was working. I wait an hour and the room is still hot, so he comes again and drains water out of the system and cleans a part. He uses a temp gun to check the temp. It drops to 23 C. But later goes back to 26 C. Uncomfortable, but deal with it. Safe is in the locked position and have to get someone to come reset it from the last person who stayed. All this late at night when I want to rest. In the morning at 0730 hours, no water on the 7th floor. Told it is a technical problem and they are trying to fix it. So no shower or toilet working. Don’t have time to wait, so my father and I leave for our trip.
Very disappointed in our stay.
by A verified traveler
Posted 16 Jun 2024
True 5 star experience
