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"Having stayed at the Rupert on several occasions over the past ten years or so we were looking forward to staying there again. I Can assue potential clients that if anything the standards at the Hotel fulfilled our expectations on every metric !! Naturally the Prince Ruperts location in the heart of the Town gives it huge advantages for those wanting to be right at the heart of things , But even more the standards are still impressive to say the least !! Staff at the Prince Rupert are among the very best we have found in the Hospitality sector under the "

"Receptionist was very courteous, polite, welcoming & informative "

"Loved the quirkiness of the hotel."

"Great place to stay & reception staff were very friendly and professional "

"What a beautiful hotel, in a surprising location, very well maintained, in a great setting."

"Cheap but good quality, spacious, clean and brilliant location! "

"Had a fabulous stay, been many times before when it was Mercure Hotels. Had an issue on the first day, which was quickly resolved. Will stay again, when we are visiting family."

"As usual a brilliant stay at the Castle. Rooms always clean, staff always friendly, hope to be back next month. Peacocks are amazing!"

"Came with my husband and 2 children 4&5) and my inlaws. Husband and father inlaw played golf...they had a fantastic time. Mother in law and i took the children swimming and went to the park. Lots to do wven though the children were too young for the big activities. We couldn't eat at the main restaurant in the evening as there was no space for the 6 of us which was disappointing. I think guests at the hotel should have some sort of priority to dine first. We went to a local pub for our evening meal instead. It was lovely but not ideal. Would have rather stayed on site. Breakfast was delicious. Room was great. "